Review Time
Everybody was very nice. Your site says if you needed additional adapters for your pump and go pouches to contact Tommee Tippee. When I finally got on the phone with Tommee Tippee they said I had to get ahold of the seller I bought through. Unfortunately, I still have not gotten an answer to where I can additional small adapter ring for my medella pump.
First of all I was told that the Groclock I purchased less than a year ago was not warrantied. Then I called and was told contradicting things, first it was not warranty because it was past 18 month batch code date, ridiculous; then I was told it was still under warranty but I would have to deal directly with Amazon to get a refund. Amazon does not deal with third party warranties so they sent me back to Tommee. After many emails and phone calls I finally told the CS person I would report them to the BBB. Now they are saying they will issue a refund. What a hassle for a product that did not work from day one and what a disappointment for my granddaughter who was excited to wake up to her new clock. HORRIBLE EXPERIENCEPer their Reply - ONCE AGAIN THIS INFORMATION IS NOT CORRECT - AMAZON DOES NOT HONOR THEIR WARRANTY. TOMMEE TIPPEE NEEDS TO FIGURE THIS OUT WITH AMAZON. TO MY KNOWLEDGE AMAZON HAS NEVER HONORED MANUFACTURER WARRANTIES.
Reached out via Facebook messenger and I was contacted within the hour about my issue. Some replacement nipples I had recently purchased began yellowing. Michelle, who I was chatting with, was able to replace the nipples that were affected. I really enjoy Tommee Tippee products and the customer service was good to me too. Thank you!
The Medeo's are incredibly beautiful, functional and graceful riding machines - making transit, exploration and adventure a surely confident and joyous time. I love riding my T-10 (named Duchess) and my T-9 (named DoubleDutch) on the magnificent San Francisco hills and valleys. From the bottom of California Street to the top of Nob Hill, I rode a 25% (400 feet) grade, in 2nd gear/Turbo in 15 minutes! - and "reached halfway to the stars"!!! If only we could get to 50% E-bikes, 30% public transit, 20% private autos, and reach our vision zero goal. Can Gazelle help us get there?? I'm in...
The Medeo's are incredibly beautiful, functional and graceful riding machines - making transit, exploration and adventure a surely confident and joyous time. I love riding my T-10 (named Duchess) and my T-9 (named DoubleDutch) on the magnificent San Francisco hills and valleys. From the bottom of California Street to the top of Nob Hill, I rode a 25% (400 feet) grade, in 2nd gear/Turbo in 15 minutes! - and "reached halfway to the stars"!!! If only we could get to 50% E-bikes, 30% public transit, 20% private autos, and reach our vision zero goal. Can Gazelle help us get there?? I'm in...
I really appreciate Tammi calling me and helping me with my purchase. I would just advise, when there is a problem that all are included. If I had not followed up and contacted the doctors office, it would not of gotten corrected. I have used the machine and really like the size and comfort.
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