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3.4
3.4 Based on 622 reviews

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Average Rating

3.4

/
5

622 Reviews

5 Star
50%
4 Star
10%
3 Star
5%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Aleksandr Kiiatkin
I bought tickets and just a few hours…

I bought tickets and just a few hours later, after I had already received my e-ticket, the flight was cancelled. It would be much better if you could check ticket availability before charging a customer, so people don’t spend hours thinking their travel plans are confirmed only to find out they’re not. Now I’m waiting for a refund and I really hope there won’t be any issues with that.

1
Date of experience: Sep 23, 2025
Silvia Legido
They sold me a wrong ticket to other destination.

They sold me a wrong ticket to other destination. When I called them trough the phone and I explained the situation they just told hung me up. I called again to the other number provided and they also hung me up after explaining the situation.

1
Date of experience: Sep 23, 2025
customer
No phone number available for USA

2
Date of experience: Sep 23, 2025
KEITH PARKS
it was cheaper

it was cheaper. Did not pay for things I did not need. I only travel with a carry on

5
Date of experience: Sep 23, 2025
PATRICK LEONARD MCCUE
Helpful staff amidst flight delays

Helpful staff amidst flight delays

5
Date of experience: Sep 22, 2025
Wai Chu Vivien Lo
I am still waiting for the e-ticket…

I am still waiting for the e-ticket after three days. I never had to wait for the ticket that long after I paid in full for three days.

3
Date of experience: Sep 22, 2025
SANG SOON HAN
Quick response

5
Date of experience: Sep 22, 2025
Carly
Worst booking site ever

Worst booking site ever! Don’t ever book through this or you will lose not only your money but also your patience! They couldn’t find my booking and refused to cancel a booking made within 1 hour! AND the customer service was TERRIBLE!! The reps would just end chats mid sentence or just hang up on you try to contact the customer service number. It is not worth it!! DONT EVER USE BUDGETAIR!!!

1
Date of experience: Sep 22, 2025
IMAN AWAD
Great offer

The ticket was cheap and it was fast and easy to book.

5
Date of experience: Sep 22, 2025
Jose Mendez
Great Experience

5
Date of experience: Sep 22, 2025

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