Review Time
I was told my refund would $210.80 and I just got $77 and when I asked for an email explaining the details or confirming the discrepancy in the amount, the agent said that he cannot me an email. I keep getting emails saying your refund amount is$77.00. Never using this website ever again
The price I selected from my initial search was unavailable upon reaching the confirmation page, causing me to have to select a significantly more expensive one. This is easy to interpret as a “bait-and-switch” type of tactic; even if this wasn’t what actually happened, there should be a way to “lock out” ticket combinations so that they don’t appear to multiple users at the same time, avoiding the frustration of “disappearing tickets” from happening.Also, it should be easier to select more options for return flights given one selected departure flight, or vice versa. Often, at most two return options appear for a selected departure, even when it’s apparent there should be more available for the same price, given other combinations that appear.Otherwise the selection process was fine.
Booked 2 tickets from Bangalore to Detroit on a peak January first week travel time for a good price. For me, the booking process and confirmation through BudgetAir website is smooth. Received etickets and airline confirmation code within few hours.
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