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3.4
3.4 Based on 622 reviews

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Average Rating

3.4

/
5

622 Reviews

5 Star
50%
4 Star
10%
3 Star
5%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Emilynn Siu
Easy and quick to use!

Easy and quick to use!

5
Date of experience: Sep 03, 2025
Todd N
no hidden on by default fees

no hidden on by default fees you did not consent to like trip.com went very well

5
Date of experience: Sep 03, 2025
Andres Ortiz
It said I needed an agent

It said I needed an agent. The queue said there were x people in front of me. I never received assistance

1
Date of experience: Sep 03, 2025
Lynn
You can't add baggage to your booking

I really have only one issue!! It's huge. I can't find a way to add luggage to my frip. It's making me very uneasy about this trip!!

3
Date of experience: Sep 03, 2025
TIMOTHY TIEN-HY TRAN
Students

Very understandable

4
Date of experience: Sep 03, 2025
Phillip
Deceitful cancellation policy

Deceitful cancellation policy. Didn't realize I was dealing with a third party so when I found out I had the wrong time for my flight and couldn't cancel even though it was within the 24hr window... annoyed with them and disappointed with myself. Won't use again considering I was only saving $20.

1
Date of experience: Sep 03, 2025
seethalakshmi VS
The flight was cancelled and no proper…

The flight was cancelled and no proper communication either from budgetair or airlines. Airlines doesn’t take responsibility since it is booked in budgetair . At the end we passengers have to suffer. Never book with budgetair or Airindia or airindia express.

1
Date of experience: Sep 03, 2025
SarahElizabeth Morgan
Checking out was easy and…

Checking out was easy and straightforward. However, I’m finding the etickets difficult to use to connect with the airline to confirm my flight.

4
Date of experience: Sep 03, 2025
Sergey Razryadov
Car rental issue

I paid for tickets and car rental in full during booking, however car rental sent me email with request to “make payment “. Your customer service didn’t reply back to my email regarding the issue

1
Date of experience: Sep 03, 2025
Edgardo Guballa
Overall! No hassle fast for booking and prices are unbeatable

The web site was user friendly, all the necessary details are provided before payment, price is great compare to other site no hidden fee, just the ticket issuance will take 4 days before to receive electronic ticket via email.

5
Date of experience: Sep 03, 2025

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