endesa.com

3.3
3.3 Based on 140 reviews

Endesa es mucho más que una compañía energética: es una empresa multinacional nacida con el propósito de ofrecer el servicio de más alta calidad a nuestros clientes. Encuentra con la ayuda de nuestros asesores expertos las tarifas de luz y gas que mejor...

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Average Rating

3.3

/
5

140 Reviews

5 Star
43%
4 Star
11%
3 Star
13%
2 Star
5%
1 Star
29%

Filtered Reviews

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Review Time

Stuart Kennedy
Very unhappy

We and our neighbours are having power cuts every second day.We reported it to the Endesa office in Fuengirola to be told it was nothing to do with them and gave us another number.The other number does not help so what can you do to help us please?

1
Date of experience: Jan 28, 2026
customer
Quite simply we have never had any…

Quite simply we have never had any problems with ENDESA. Bills are always on time and accurate. No complaints whatsoever.

5
Date of experience: Jan 28, 2026
Michael Mowforth
They promise 100 euro credits on your…

They promise 100 euro credits on your account then fail to send codes to claim it. Been waiting 3 months now for this to be resolved and despite 2 promises nothing has happened. I believe this may be a scam to attract customers with false promises. Update 12 /01/2026.Regarding the reply by Endessa of course no code has been forwarded by email and after contacting via whatsapp more useless promises will undoubtedly be made as on the 2 previos attempts.

1
Date of experience: Jan 07, 2026
Ulrich
Difficult to follow the commands

It was not easy to follow the commands as stranger, but Endesas proposals are a good deal.

3
Date of experience: Jan 07, 2026
PER ERIK
Very helpful

Very helpful

5
Date of experience: Jan 07, 2026
Manuel Eiras Casal
I do not recommend it.

I do not recommend it.Support is terrible. I have been trying to change the direct debit payments from one bank to another for months. They only put you in touch with a virtual agent and that’s it. In the app, the new account appears, but they keep charging the old one.

1
Date of experience: Dec 29, 2025
Oliver Durant
They are absolutely useless in customer…

They are absolutely useless in customer service, their English speaking option on the line just goes silent. The whatsapp chat people answer after 2 hrs then sporadically every 15 mins or something. Noone speaks english and theyre all completely unhelpful

1
Date of experience: Dec 29, 2025
Stephen
I’ve been a customer for nearly 8 years…

I’ve been a customer for nearly 8 years now and I’ve never had any issues with the service they provide. The bills are informative as well as easy to understand but i haven’t had any reason to contact them regarding the supply, that’s when I’ll know for sure just how good the customer service really is.

5
Date of experience: Dec 19, 2025
Stephen Kennedy
my meter readings are consistant and…

my meter readings are consistant and never missed

5
Date of experience: Dec 19, 2025
Danny B
I had a problem with my electric being…

I had a problem with my electric being switched off and it was not easy to get it switched on again.

3
Date of experience: Dec 17, 2025

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Business Details

  • Endesa es mucho más que una compañía energética: es una empresa multinacional nacida con el propósito de ofrecer el servicio de más alta calidad a nuestros clientes.

    Encuentra con la ayuda de nuestros asesores expertos las tarifas de luz y gas que mejor se ajusten a tus necesidades y horarios.

    Nuestras soluciones energéticas abarcan todos los campos y sirven tanto para tu hogar como para tu empresa: climatización, aire acondicionado, instalación de paneles solares y autoconsumo, movilidad sostenible para coches eléctricos…

    Contacta con nuestro servicio de Atención al Cliente y maximiza tu ahorro y eficiencia energética.
    ¡Acompáñanos!

    See more

  • email atencionalcliente@endesaonline.com
  • call 800760909
  • language https://www.endesa.com

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