englishgrocer.ch

3.1
3.1 Based on 215 reviews

We import and deliver your groceries from England to your door in Switzerland. Shop our massive selection from M&S, Waitrose, Iceland and more! We use our own refrigerated and frozen delivery vehicles to deliver your orders nationwide. Delivery is FREE in...

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Average Rating

3.1

/
5

215 Reviews

5 Star
38%
4 Star
12%
3 Star
7%
2 Star
5%
1 Star
39%

All Reviews

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Review Time

Hamish
7 months late and couldn’t be arsed replying to emails

I sent my mate in Switzerland a case of Tennent’s beer just before his son was born. His son was 7 months old by the time it arrived! I sent loads of emails enquiring about the order and most of them they didn’t bother to reply. DO NOT USE THEM!

1
Date of experience: Oct 20, 2025
Client
If i could choose no star

If i could choose no star, I would!They took my money, no answer to my emails, and now the website doesnt exist anymore!I should have done more research before ordering! And of course, no way to get my money back.Scam!

1
Date of experience: Sep 10, 2025
John
Website is still up and looks very…

Website is still up and looks very professional however it seems to be a scam....they are collecting money but orders never arrive. Do not go near this company you will not receive anything. I ordered in July and nothing has shipped plus they are not answering the phone. Wish I had researched this earlier!

1
Date of experience: Aug 21, 2025
Tanya Moor
My order never arrived

My order never arrived. After 2 months they resend me the invoice (including chf 19.90 for shipment, no comment).

1
Date of experience: Aug 18, 2025
Luca
Beers

Great beers and great service!

5
Date of experience: Aug 05, 2025
Best place in Switzerland for…

Best place in Switzerland for international groceries

5
Date of experience: Aug 02, 2025
Laura Stewart
Truly appalling service avoid like the plague.

Truly appalling service, avoid like the plague. I placed an order in May and haven’t received anything by 25th of July. 150chf down the drain.Update 08/08/2025; The order was appallingly late several items were missing; the 3 Jamaica cakes were crushed and one taste showed they were disgusting despite me being a fan of them, they went straight in the bin along with the black pudding which despite being delivered frozen I had no confidence in the "cold chain" of it's preservation given the long delay in delivery, it also went straight in the bin. I ordered a Cadbury Easter egg you delivered a Curly Wurly which had clearly melted as had all the dark chocolate hob knobs, all of which went straight in the bin. You provide extra Guiness as a compensation but but I'll never use your company again.

1
Date of experience: Jul 25, 2025
Edouard
Great experience and friendly service

Great experience and friendly service. So happy to find English products I love and receive them quickly

5
Date of experience: Jul 01, 2025
Chris Be
Good Service

Good Service, the order is coming complet..

5
Date of experience: Jun 13, 2025
Regular customer
Excellent service

Excellent service. Great range or products at reasonable prices.

5
Date of experience: Jun 07, 2025

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Business Details

  • We import and deliver your groceries from England to your door in Switzerland. Shop our massive selection from M&S, Waitrose, Iceland and more! We use our own refrigerated and frozen delivery vehicles to deliver your orders nationwide. Delivery is FREE in most cases.

  • email hello@englishgrocer.ch
  • call 0225481964
  • language https://englishgrocer.ch

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