Review Time
Excellent, professional service.My elderly mother in law had arrived home from hospital to find her toilet not working. Thomas Sweeney, the plumber you sent, was prompt and efficient. He was able to get parts required, this was a Saturday, and fix the toilet having a professional but friendly approach.Thank you to all concerned. Would highly recommend your company.
Major leak in central heating loop called for an emergency plumber. Adam connected me to an engineer in my area and the problem was fixed within 2 hours of the initial phone call. Sure, you pay for the call-out, but that's fair enough. I don't work for free and wouldn't expect anybody else to either.
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EPHG offer an emergency electrician, plumber, heating engineer that is gas safe.
Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do a better job.
EPHG currently have over 60,000 clients, 8 staff taking the calls and hundreds of contractors being a national company covering an estimated area of 98%.
Even though our terms and rates are available online, we verbally explain the rates, take a deposit, ask our clients to reply to a text or an email in writing to confirm the agreement including rates over the phone before we start the work. If we don't get a written agreement, our clients can ask for the payment to be voided the same day or a refund any other day.
Our aim is to raise the quality of service in many individuals with highly trained staff by trying to make sure you don't full prey to potential crooks or unprofessional trades.See more
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