epicdesk.shop

3.2
3.2 Based on 15 reviews

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Average Rating

3.2

/
5

15 Reviews

5 Star
38%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
44%

All Reviews

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Review Time

Walter Brown
Delivery Issues with My Order

I placed an order for a deskmat on 12/30/25, and after 14 days, I've only received vague updates about delays. My package seems to be moving between facilities without any clear progress, and now it's at a location near me, yet I still haven't received it. I'm not sure if this is the fault of the seller or the shipping service, but I've never experienced anything like this before, and I frequently order items.

1
Date of experience: Jan 13, 2026
Alanna
Fast delivery and excellent quality!

I placed my order for a desk mat on 12/10/2025. It shipped on the 12th and arrived by the 16th. I was impressed by the speedy delivery. The quality of the materials is outstanding, surpassing any other mat I’ve tried. This truly feels like a premium product at an excellent price! The design is beautiful and enhances my desk’s appearance in my home office. I might consider ordering one for my team.

5
Date of experience: Jan 12, 2026
Johnson M.
Fantastic company with wonderful staff

This is a fantastic company with wonderful staff. Special thanks to a team member for their assistance!

5
Date of experience: Jan 12, 2026
The best place for desk mats

These desk mats are fantastic. While desk mats have been around for a while, this seller is offering some innovative designs. I love the aesthetics and feel. My order shipped swiftly as well. Very pleased.

5
Date of experience: Jan 02, 2026
Wesley Kelly
Terrible delivery experience!

I ordered a desk mat on 12/30/25, and after 14 days, I’m still without my package. All I've received are vague updates about delays, with my order bouncing between facilities. It eventually reached a location nearby, but I still haven't gotten it. I’m not sure if it’s the seller’s fault or the shipping service, but I’ve never faced this issue before and I order frequently.

1
Date of experience: Dec 30, 2025
CF42
Great product, but customer service needs improvement

The product quality is excellent, but the customer service is lacking. They seem to be understaffed for the volume of orders. I ordered a mat for shipping to a different country and received no confirmation until I reached out multiple times. Even after that, I had to provide proof of payment since I never received an order number. I’m giving 4 stars because the product eventually arrived and is great, but I urge them to improve their management.

4
Date of experience: Dec 22, 2025
SkiZo_33
An outstanding product worth every penny

This is an outstanding product and worth every penny. I bought the radiant keep mat for Christmas and have used it daily since. I would recommend this seller to anyone in need of a desk mat!

5
Date of experience: Dec 17, 2025
Helen Bell
Excellent desk mat! Great service!

I ordered my desk mat on 12/10/2025. It shipped on the 12th and was delivered by the 16th. I was impressed by the quick delivery. The quality is exceptional, better than any other mat I’ve used. This is a premium product at a fantastic price! The artwork is beautiful and looks amazing in my home office. I might even get one for my colleagues.

5
Date of experience: Dec 16, 2025
HS27
Lack of customer support

I placed an order on 15/12, and as of now, my item hasn’t shipped. While delays can occur, the complete absence of professional communication is unacceptable. I’ve emailed multiple times and received only one response from a representative who promised an update that never came. I’ve also reached out via social media without any reply. After 13 business days without tracking information, I’m starting to question the legitimacy of this operation. I can’t comment on the product's quality since I doubt it even exists. Save your money and sanity: shop elsewhere.

1
Date of experience: Dec 15, 2025
KP56
Avoid placing an order

I ordered on November 4th and still haven’t received my item as of December 9th. I’ve requested a refund through a payment service, hoping to prevent further loss of money.

1
Date of experience: Dec 09, 2025

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