Review Time
Excellent service especially as a first time pet owner! I was able to schedule my evaluation online and was promptly contacted. I had a unique case where my ESA is not a typical dog or cat, but a call duck, so additional research and approval was needed. Chrystine, the clinician who evaluated me, was friendly, informative and professional. She even provided me with a place I can seek therapy that would fit my schedule since I work everyday for a variety of companies so my availability is limited. Recommend this service 100%.
ESA Pet provided excellent support, and I especially appreciated the guidance of Lori Henry, LCSW. She was wonderful to talk to—she made me feel safe, heard, and understood. I didn’t struggle to open up, which meant so much to me. Her professionalism and empathy made the process smooth and reassuring. I highly recommend ESA Pet’s services.
UPDATE:ESA Pet fixed the issue in less than 24 hours. Very appreciative of the customer service team and will recommend this company to others. Was quick and easy to get in contact with someone however, they didn’t change the name on the bottom half of the letter. So the first page of my letter says my name and in the bottom paragraphs it says another random name. Hopefully this can be fixed.
The process was very easy and professional to obtain a letter for housing and travel for my pet. I recommend if you are looking for a company to help with the process of qualifying your pet as a service companion, check out ESAPet. Brenda
It all went very quick, but I never got a call to have a session with my therapist so my landlord is asking for a different letter from another healthcare professional that I have a relationship with. I paid for the extra documentation and everything and I am just waiting for my denial letter at this time.
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At ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists.
Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.See more
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