eskute.com

4.5
4.5 Based on 80 reviews

Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovat...

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Average Rating

4.5

/
5

80 Reviews

5 Star
81%
4 Star
6%
3 Star
4%
2 Star
2%
1 Star
7%

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Phoenix Flash
Complete total waste of money., once I finally got it together. As Unfolding it was insane., and yo

Complete total waste of money., once I finally got it together. As Unfolding it was insane., and you have to wiggle the battery in a weird angle to get it in
took it for a test ride to the hardware store to replace the missing bolts. To assemble the basket.
Although I did get lots of compliments from a lot of people and a lot of smiles of approval. It's handling with a nightmare. You almost have to come due a stop just to safely make a turn. It wants to flip over at speeds above 5 miles an hour. And even going straight it feels unstable.
I found suitable bolts to assemble the basket. But by the time I got out of the hardware store, the Sun had set and the lights on the bike don't work. So I had to go back in\Thankfully ace hardware carries bicycle lights.
But before I can get halfway home , the left rear tire went flat from a very small thorn. It's been raining , so the florence are just barely starting to sprout. I've seen children's bikes from Walmart.Take bigger thorns than this and keep writing without losing air. Which is really disappointing because the bike is advertised in videos.Going across country in climbing hills. When , in reality , you probably can't travel more than three miles without getting a flat on at least one tire , and that's going down side streets
One of the biggest problem with poorly made tires of this thickness. If you have to walk your wife or any length of miles , the inner tube comes out and wraps around the axle , because the tires are oversized. It would have been far more effective and better quality to use standard bicycle tires.,but it looks better with the fat tires
And I have no idea where I can go to replace the inner tubes on these odd shaped , odd sized tires. Or if anything better than the cheapest quality balloon tubes exist for it. Itself is pretty flimsy , and offers no protection to the inner tube. To actually make the spike functional , it's probably gonna cost hundreds of dollars in new tires and tubes
It was a complete and total waste of my time and money, and it didn't even make it for its first test ride of <3 miles and back.

1
Date of experience: Feb 22, 2026
iRatoYT
Quick delivery and easy assembly for a quality trike

The trike we ordered arrived promptly and was simple to put together. It's a high-quality trike that my 10 and 8-year-olds are having a blast with, and I can ride it as well. The battery life is impressive, and I am very pleased. The assembly was much better compared to another model we purchased for our younger child.

5
Date of experience: Jan 19, 2026
Susanou
Fast delivery and easy assembly. Very comfortable.

The purchase arrived quickly and was straightforward to assemble. It's quite comfortable and comes with two baskets, lights, mirrors, and a pouch for holding a cell phone. I would definitely recommend this product to friends.

5
Date of experience: Dec 14, 2025
Elizabeth R.
Great customer service and quick resolution

We bought 2 trikes, but sadly 1 arrived damaged due to shipping. The quick response to our emails and the replacement process were outstanding. The follow-up and overall ease of our experience were impressive. We will certainly recommend this product to others.

5
Date of experience: Dec 04, 2025
Noor Ahmed
Great support

The customer support had quick responses and useful guidance when you need help, It's a great option!

5
Date of experience: Nov 06, 2025
Jess G.
I bought two V100 ebikes for my two…

I bought two V100 ebikes for my two sons and they love them. The bikes came within 3 days of me ordering them, easy assembly and well built bikes at a great price.

5
Date of experience: Nov 05, 2025
ANDREW MADISON
Good communication ,

Good communication ,

5
Date of experience: Nov 05, 2025
Beth
I bought me an ebike because I heard…

I bought me an ebike because I heard how fun they can be. I like how half the bike was already assembled. The hardest decision was picking the color. I really like the extra accessories I received with my purchase. The phone bag is just the right size . It even has a clear sleeve on top,that I can slide my phone into to view if needed. It doesn't try to bounce out of pocket sleeve.

5
Date of experience: Nov 05, 2025
Jaida Fortineaux
The power pedal design is very…

The power pedal design is very user-friendly, relieving knee pressure while also providing exercise. The flexible mode selection makes climbing hills a breeze—it's perfect for me.

5
Date of experience: Nov 03, 2025
Bernard Jesmer
Hard to give a good review right now…

Hard to give a good review right now because it's my first time doing business with you but I will give a review down the road but don't really know yet.

5
Date of experience: Nov 03, 2025

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Business Details

  • Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.

  • email support.us@eskute.com
  • language https://eskute.com

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