Review Time
I was charged $145 USD through this site while trying to apply for an ESTA. The website looks and feels like the official U.S. government portal, and the additional service fees were not clearly disclosed during the process.As soon as I realized this was not the official site, I requested a refund immediately — before completing or submitting my application. According to their own refund policy, I should be eligible for a full refund since no service was rendered. However, I have received no response at all, and my follow-up messages have been ignored.I find this practice misleading and deeply concerning, especially for users who are genuinely trying to complete a government-related process. I strongly advise others to avoid this site and go directly to the official ESTA portal while searching on goolge.
This website looks like the official U.S. ESTA application portal, but it is NOT.My daughter applied through this site and was charged $170, when the actual cost on the official U.S. government site is only $21.After requesting a refund, the site gave vague replies and has since stopped responding entirely.It’s a scam operation that takes advantage of travelers, especially those unfamiliar with the real U.S. site.Do NOT trust this website. Always use the official ESTA page.
This company is fraudulent! They presented themselves as a government agency then charged me 10 times the amount for the ETA visa. They didn't respond their emails and their phone number doesn't work. After several unanswered emails I disputed the charge with my bank to get a refund.
Like many, I fell for this website coming up on Google as a top result and it wasn't until I checked my bank after the transaction that I found out how much it was.. $125 or £91.99! From what I can see, they do provide an ESTA but won't apply for it until 2 weeks prior to your travel date and it's a premium service you pay for. When you can get it normally for around $20The reason for me giving 3 stars and not 1 is the fact that as mine hadn't been processed (I'm not travelling for another 2months, I'm just very prepared), I went on their website, requested a refund and within 5 working days, I received it in my account. So whilst you can get it cheaper, in my experience I got a refund so I'm very happy.I will now be applying for an ESTA through the official website (which I've found through Gov.uk)My advice? If they haven't started it yet, send them an email saying you feel you've been misled by pricing not being readily available and as the application hasn't been processed, you no longer require their services and would like a refund. You can do this through their Contact Us page
My husband fallen into this scam thinking that it was an official site to get ETA. He was charged $109 instead of £16. When he didn’t receive an invoice he started digging and realized that:Visasyst pretending to be official, when is not! Charging excessive fees, provides no support or refund if something goes wrong and what is most concerning if his personal and financial data may have been compromised. Now, he has to ask about a chargeback or dispute it with the bank, report the scam to US and UK governments. Avoid at all cost. I applied through the official app and got my ETA approval in 5 mins for $22.
On June 26, as I searched "ESTA", Google showed this scam site at the very top, even before the site of Homeland Security. Actually I searched it many times, first in the afternoon and finally made my 3-time mistake in the evening. Without Google culprit I would never end up in a scam site of a US government department. Shame on you Google. Google promotes scam. Google promotes hoax. Google promotes fraud. If you don't repeat my mistake, ignore all Google Ads.
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