Review Time
Once again the WRONG PARTS SUPPLIED!! I had to change my Partners spark plugs on her car as a Valentine treat so i bought the plugs and had them ready for when i do the job,so that was about 2 weeks later, I removed the spark plugs from the car and noticed that they were the thinner type end.I compared them to the plugs supplied by EURO'S and they were the Fatter type (WRONG!!).I was so so annoyed again at Euros messing up again this is about 6 TIMES LAST YEAR(WRONG PARTS SUPPLIED UP UNTIL NOW! I had to get the job done so i bought the right spark plugs from another motor factors (They may cost more but THERE RIGHT 1st time ive never been issue the wrong part).I cant find my receipt so once again Euro's win by giving me the wrong part as without a receipt i wont get my money back. I received a call from Euro's on the last feedback and i called back 3 times leaving a message BUT NO CALL BACK!!! All i can say is I GIVE UP ON EUROS im out of pocket in (Petrol time, quoting customer one price (eg.£25) euros giving me the wrong part me returning it,then Euros saying,"we have the part but its a extra £74. So Costing me for there mess up......(Even me writing this feedback costs me time). Im only using euros when i have the part in my hand to compare it straight away rather than expecting Euro's to get the part right. (WHY GIVE MY RIGISTRATION IF IM GIVEN THE WRONG PART?) PS i ordered a aerial mast for my Lotus elan in 2004 and they said ANY PART FOR ANY CAR we will let you know when we find it!! Well here we are in 2026 and ive not had a call about it. I bought it from Lotus 8 years ago it cost more but it was right!! If your still reading this you get were im coming from im a Mechanic and ive had parts for cars for years!!
It has recently been disclosed that Euro car parks UK has been issued the first ever largest fine to a private parking company. In excess of £470,000! It is about time, the arrogance of it's owner shows that even when the CMA requested information it was legally bound to give. It failed to do so stating " it thought it was being scammed" poetic justice I would say. Now that the boot is on the other foot. They even tried to weasel out by trying to get an injunction from being named and shamed. But the high court rejected it, and quite rightly so. It is about time Mr Barry Malcolm Tucker gets a taste of his own medicine!!. In march.of 2025 they where fined £20,000 by the ICO and Kent county council for using " aggressive tactics". And then in December of 2025 where issued the CMA fine. I wonder what they didn't want the CMA to find out!. This company on its own issued 1.9 m PCN notices in 1 year!. And they complain when they get a heavy fine for non compliance, very much on the lines of how they treat the public when they have a genuine dispute with them regarding a PCN and how they persue the recipient. And then trying to get an injunction to stop being named and shamed. Very much the workings of Mr Barry Malcolm Tucker, being a solicitor tried the " old boys club" and I'm happy to say it backfired. This is what you get when you have a practising solicitor who owns a number of parking related buisnesses, whilst also running and owning 21 offices throughout the UK as a lawyer!!. They don't want to be named and shamed, because in his ultimate wisdom this individual thinks he and his companies are beyond reproach or accountability. I think the CMA did the right thing in this instance, and I think their will be more of these " parasite parking companies bought to book". Personally I am still being persued by a company representing Euro car parks through the courts. " Acting on his behalf" as they put it. More needs to be imposed on these companies they need to be hit hard, as I am certain Mr Barry Malcolm Tucker is most dissatisfied with the outcome, and I believe is appealing this fine in the high court, having had the injunction rejected. I sincerely hope that the same judge decided on the appeal!!?.
Poor service and illogical pricing at Oldham branch Extremely disappointed with the service at the Oldham store. I chose the "pay in store" option to utilize a 15% online discount. Upon arrival, the sales team informed me that online orders require a 30-minute processing wait, regardless of the item being ready.
The only way to leave immediately was to forfeit my discount and pay more. The staff's "take it or leave it" attitude was unprofessional and dismissive. I won’t be returning; there are plenty of competitors like Halfords that actually value their customers' time and money.
I was referred by a friend to obtain my service parts at this location. It was quite busy with a long line, and the young staff member assisting me lacked the necessary knowledge to provide the right parts or recommendations. While I was waiting, another staff member started shouting and using inappropriate language at someone parked outside, even though I wasn’t causing any obstruction. This individual spoke to me very rudely while vaping in my face, despite my asthma condition. There was no available parking, and I was not blocking anyone. The behavior displayed was highly unprofessional, rude, and arrogant. I would not recommend this place, as I felt humiliated and disrespected.
The company has a poor refund policy, leaving no alternative options. Their explanation was that my debit card couldn't accept the refund, which I find hard to believe. The issue remains unresolved, and my bank has confirmed that everything is fine on their end.
I was referred by a friend to get my service parts at a busy location, where I faced long wait times. A young staff member seemed clueless about what parts to provide. While waiting, another staff member shouted rudely at someone outside, using inappropriate language and vaping in my direction, despite my asthma condition. I felt disrespected by the unprofessional behavior, and I wouldn't recommend this place as it was a humiliating experience.
I attempted to order a new battery online and apply the code JAN20 at checkout, but was met with an error stating the code was not accepted. When I contacted customer support, they informed me that the code excludes batteries and braking parts. I pointed out that batteries are essential car components, but they insisted it fell under the terms and conditions. They kept sending me the exclusions banner, refusing to honor the code and directing me to call customer service. A disappointing experience from a company unwilling to uphold their discount policies.
I'm extremely disappointed with this company. My daughter ordered a battery online with complete car details, but the delivered battery was incorrect and wouldn't fit. When we called, we were told to return it to a branch. After visiting the branch and getting the correct battery, we were informed that the £110 spent on the wrong one couldn't be applied to the new purchase, requiring us to pay again and wait for a refund. The correct battery was £30 cheaper, so I don't understand why we couldn't just receive a refund for that amount. I plan to escalate this issue, as it doesn't seem legal. I won't be using their services again.
I hold a trade account with a local branch. As the owner of a motor factors, I've been trying to negotiate better pricing since a sales rep previously offered a significant discount on some pads. He assured me that my account pricing was incorrect and that it would be resolved, but despite following up for over two months, I still receive no updates. Signing up for another service has also been a hassle. I was hoping this company could become a reliable supplier to help me compete with larger competitors, as that was their original mission. I hope this review reaches someone who can assist with this matter.
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