Review Time
It's absolutely ridiculous 🙄 I parked at the St dunstan Catholic Church for literally 5 to 6 mins at 11am waiting for my niece to get out the bank....Then we left ....dropped her to work then home....now recieved a letter £60 fine because i was parked from 1.54pm til 2.54 like time is absolutely wrong ..photo if My registration photo was not even taken on that side road it was taken on some next street near to the church.....I won't be paying 🙃 😒
As usual I park in Depot Climbing Wall Car Park and inform the receptionist my car registration as normal. This was on Sunday 18th February at around 5.30 pm.A number of days later I get a Parking Fine from Euro Parking Services for £100, i appealed as I was registered to park as normal and have now received threatening email saying appeal failed and if I don't pay a discounted rate of £60 within 14 days then the fine will be £100, and other tthreats. They dont appear to be listed as a member of the British Parking Association just the IPC which does not have a proper website to clarify their membership or the IPC rules.I have since been told by another receptionist that the Depot Climbing has changed their car parking policy - as they are using this cowboy parking outfit I will not be using this Climbing Wall in the future, despite having been a regular since it opened in 2017.I don't know who receives the income from these fines whether it be the Depot Climbing Wall or Euro Parking Services (who appear to be trying to copy Euro Car Parking)!!!!
We have them managing the car park. Thr worst ever company. Have no organisation and is hell bent on ensuring that no one can contact them as their phone is not reachable, no matter what option of department you choose to connect with. On the outset they have a welcoming website and makes it look like they are professional but they are the complete opposite. They do not fulfill any of the services they claim they provide. For example, if you fill in a contact form on their website, they have a automated response and they never contact you back within the timeframe. You never get to speak to a human being and they do not respond to any query you send/ raise with them. In fact they don't even look at what the nature of the complaint/ query is, and simply just responds back with information on how to handle a PCN complaint/ notice, when your query is nothing to do with a PCN notice. PLEASE DO NOT USE THIS COMPANY to manage your parking services. You will be wasting your money for a service that they only state they will do but doesn't their obligations.
Just had a ticket for parking on 9th February, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had not paidI used the machine and put in my reg and used my card for payment, all seemed to be accepted and fine at the time. Since getting the ticket and checked if the fee had been taken from my account, it hadnt. I guess they figured its easier to scam people for a £60 pound fine than have a working machine that accpets £1 parking fee. Total scammers
Today I received a PNC from europarkingservices saying on the 25th jan 2024 that I parked at st Dunstable in kings Heath Institute Roadand did not pay to park…This morning I paid them £60 but then remembered and checked I had paid…My evidence is my Barclays app….So this company has conned me…They are clowns and I won’t use their car park again… They had me believe I had not paid but I knew I always pay…eurocarparking you are clowns for conning me
Today I received a PNC from europarkingservices saying on the 25th jan 2024 that I parked at st Dunstable in kings Heath Institute Roadand did not pay to park…This morning I paid them £60 but then remembered and checked I had paid…My evidence is my Barclays app….So this company has conned me…They are clowns and I won’t use their car park again… They had me believe I had not paid but I knew I always pay…eurocarparking you are clowns for conning me
I pulled over on the side of a safe and quiet road on an industrial estate to use my phone. There is me thinking I'm being safe and legal by pulling over to adjust my phone sat nav before carrying on my journey - got fined £60 for it. Day after day I get cross with other motorists for being on their phones while driving and putting other people's lives at risk, but after this experience it appears I'm the idiot for not doing exactly that! Who would have thought?I have also made complaints about their signage (I didn't see a sign otherwise I wouldn't have pulled over). I'm also not happy they sent out my appeal 8 days late, only giving me 6 days to appeal instead of 14. I have evidence for all of this which I sent in my appeal but it was conveniently ignored. I have paid my fine for now but I am looking at taking this further - I put in my complaint tonight and a further appeal so we will see what happens. Even if I don't get my money back I feel better for letting them know exactly what I think of their con.On the one hand it's reassuring to find out from everyone else's review that this is a common experience and that I'm not being singled out by this, although it makes me furious that they can continuously get away with this.
I pulled over on the side of a safe and quiet road on an industrial estate to use my phone. There is me thinking I'm being safe and legal by pulling over to adjust my phone sat nav before carrying on my journey - got fined £60 for it. Day after day I get cross with other motorists for being on their phones while driving and putting other people's lives at risk, but after this experience it appears I'm the idiot for not doing exactly that! Who would have thought?I have also made complaints about their signage (I didn't see a sign otherwise I wouldn't have pulled over). I'm also not happy they sent out my appeal 8 days late, only giving me 6 days to appeal instead of 14. I have evidence for all of this which I sent in my appeal but it was conveniently ignored. I have paid my fine for now but I am looking at taking this further - I put in my complaint tonight and a further appeal so we will see what happens. Even if I don't get my money back I feel better for letting them know exactly what I think of their con.On the one hand it's reassuring to find out from everyone else's review that this is a common experience and that I'm not being singled out by this, although it makes me furious that they can continuously get away with this.
What a CON!!!Received a ticket on 26th January 24, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had overstayed my payment stay. Appealed straightaway as I had paid the correct fee. Provided them with a screenshot of both the site’s charging fee tariff & my bank payment. Received a reply back stating that I had paid at the wrong machine & £60 fine payable-tell me how I can pay at the wrong machine when there is only ONE on site! Can’t speak to anyone at EPC and their online system is pants. This company’s ethics really needs investigating!!
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Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year.
EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces.
We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites.
EPS is registered with DVLA and is a member of the International Parking Community (IPC).See more
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