Review Time
I am completely discusted the way I have been treated regarding this company yes I made a mistake buy parking for a couple of minutes now trying to rip me of with a 100.00 pound fine as I tryed to explain that I'm going threw a very difficult time at the moment with loosing my dear wife threw a very tragic accident and where on earth do they think that you can raise this kind of money this is making me very stressed and unwell
Absolutely appalling bully boy tactics, abusing vulnerable people who then pay instead of defending their legal rights. This company will never take you to court, they use that threat to try and get vulnerable to pay. If they do issue proceedings counter sue them for £10000 in fees for having to deal with them the court regularly awards damages if you turn up and they don’t. They are an absolute joke and evil scum. The judiciary hates having these cases come before them, and regularly criticize these companies
When I parked my wife’s Darcia Sandero at 33118 Earlham Hotel Car Park Norwich the ANPR there identified that car as a white Mercedes. I have the screen shot evidence of this which I presented to Euro Parking Services but they dismissed it as insufficient proof. I also called to pay over the phone and the number plate was that of a white Mercedes. There is no option to pay cash to park at this location so the two options available were floored making it impossible for me to make a payment for parking.I have appealed to the IAS and written a complaint letter to Euro Parking Services Customer services all responses justified the issuing of the ticket.I am appealing to The Trading Standards to check this company out as they are exploiting facility users.There are a lot of people who have written reviews here with almost similar issues on parking fines. I personally feel robbed by Euro Parking Services on this occasion.They have a generic response to complaints referring complainants to call them on 08451210065 which is not a free number to call.If sincere, why not give people a free phone number?
Issued with a fine for walking off a car park to use a cash point over the road before using the shops the car park was designated for. Would not listen to any reason just told me I was in breach of contract for walking off the car park and fined me £160. The van was in the car park for a total of 10 minuets.
Parked car using ringo app, but defaulted to my daughter’s car. Showed proof of mistake.Ignored my obvious error and refused appeal.Rang company and was advised to appeal again as the first appeal did not contain sufficient information. Did this and got a reply stating you only have one chance to appeal, so I have to pay £60.Social media and watchdog here we come, they shouldn’t be allowed to trade
Shocking company, I paid for parking and got a fine. I appealed it and sent receipt from Ringo App. They responded back saying I was 6 minutes over the time I paid for. I couldn’t appeal again, and needed to follow complaints procedure. I’ve tried that. It doesn’t make sense. If you look online there is a 10 minute grace period, that the government has put on public car parks and in 2019 it was put forward that this was to be imposed on private car parks also. But clearly this company are above this. Absolute charlatans need there accreditations taking away.
Was charged in a disabled parking space for seven minutes and was charged £140. I do have a blue badge but forgot to put it out because I suffer with brain fog as part of my condition. They then sent us a final notice, and we hadn’t even received a first notice. Disbicable company.
I was charged for parking at Jardines (UK) LtD at night when its super dark and this place is busy cause they're next to JD and Pure gym. The reason for issue was because I parked there and failing to enter a vehicle registration number. I have filed for an appeal on the following grounds:* The impracticality of complying with the kiosk requirement due to operating hours of Jardines office.* The branding confusion within the surrounding area near Jardines with JD Gym, Puregym and thus overall ownership of the land with respect to parking * The insufficient lighting in the parking area, hindering visibility of signage detailing parking conditions imposed by the owners including the terms and conditions for parking. Euro Parking Services rejected my appeal and only focused on point one without really addressing the other points. Moreso, it's hard enough to find parking in that area and you're just making it worse for the patrons of other businesses. You guys are the worst.
Parked on the car park of Chippenham Climbing Academy. I didn't see the notice board nor a parking meter to pay. I asked in Climbing Academy if it is okay to park there and was told I was. When I received the fine I drove back and discovered the sign which was to the left hand side slightly removed from entrance and looked like belonging to a second car park area. Anyway, I accepted my error and attempted to pay the fine which was already gone up from £60 to £100 on the phone option although I was in the time frame. This was incorrect and I wanted to appeal this mismatch. I couldn't get in contact with anybody so I sent a cheque and letter recorded to the address stated on parking charge note because this was advised by the automated message of the phone. I didn't hear further on this. Now weeks later I received a new penalty note over £140 because I apparently didn't pay. I attempted to contact to find out what happened to my cheque payment but can't get hold of a consultant. Automated voice advices to send a letter to address I sent letter before. I am shocked about this company and how they include conflicting information about times in their penalty notice and then ignore correspondence so that fines go up further. It feels like their lack of timely communication to correspondence which there is a legal right to as customer, pushes the fine higher and there is no help. I am fearful now to send another letter as I probably receive a further increase. Appalling practice of applying law.
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Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year.
EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces.
We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites.
EPS is registered with DVLA and is a member of the International Parking Community (IPC).See more
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