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THIS IS IN REGARDS TO CONTRACT # EBEP0153515..... STILL NOT RESOLVED YET. We purchased an Auto Warranty thru Everything Breaks (EA) last year for a 2018 FORD ESCAPE. The car had high milage and the Agent sold us THE "ENHANCED POWERTRAIN" Warranty which started on 07/29/2024. Payments were faithfully made to EA. The Escape was purchased for our 15 year old daughter so she could learn to drive in and when she turned 16, she would have a car. This car got driven maybe 10-20 miles a week. We made sure fluids were fine and the car was in great shape. 2 months ago the Transmission light came on and the car stopped working. We contacted EA and opened a claim. We had the car towed to a transmission shop of our choice as told. Advised by mechanic that the transmission needed to be repaired. It took forever for EA to contact the Mechanic as we were told they were short staffed. After the Adjuster contacted the mechanic he denied the claim as he said car fax showed they milage was the same as indicated in the car fax which was not true and EA DENIED THE CLAIM! DO NOT USE EA as this company does not honor their word nor their warranties. We are now pursuing Legal action against them. THIS IS IN REGARDS TO CONTRACT # EBEP0153515
When i signed up i was informed i would only have to pay 100 deductible and i paid more but when I talk to them they said the mechanic is unexperience or they charge to much which the mechanic shop been in business longer than everything breaks. So don't go to this company they don't stand by there word.
Poor customer service I took out a auto policy a year ago. They didn't tell me that the car had to be inoperable. They also told me I could cancel at anytime. I called to see about a claim and my car was not inoperable. So I couldn't make a claim. So 2 days later called to cancel my policy. Took about 2 or 3 minutes to answer my call, which I spoke to a representative. He said I needed to speak to member services. On hold for almost 30 minutes. Spoke to a representative which determined to get a better policy and I no, she transferred me to her manager. She was also determined to sell me a better policy. I had to be persistent and no I want to cancel. Then she was rude and said I would receive a email and disconnected me.
I have been dealing with them for more than three days and on March 12th they called me from the mechanic telling me that the adjuster called him saying that he could not approve the repair and I have two months paying for the warranty and now I do not know what will happen the cars are on the street and it is not known when it could be damaged and above all I spent three days and they left me one hour to take the call they are irresponsible and above all they treat the client with attitude and do not solve anything
I called for a quote and was very nice until I said I had to think about it. Blamed me for not taking advantage that he was trying to save me money. I am going to save money by not buying the services. Suggest based on the cost of over 100 dollars a month and the reviews of claims not getting paid, I'm glad I hung up. Also would not stop talking till I hung up. I was pleasant he was not when I said no.
I been with the company for 8 months then my car begun to leak oil. After 7 month as with company. They will tell you that you will received benefits as time passes. I received an estimate which was 200. Everything breaks told me I was covered for all tea pairs until i put a claim in. Everything breaks denied me and said it wasn’t covered! They are here to take peoples money! Don not spend your money with them!!! Save up and fix your own car….
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With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.See more
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