Name: evomag.ro
Telephone: 0372173600
Rating: 2.6

Winter Foster Guest

Frustrating Experience with Order Cancellation

I placed an order for a discounted item on Black Friday that was listed as available. After waiting for 5 days, my order was automatically cancelled due to stock issues, with no option to appeal or indicate that I was willing to wait. Now, the price has increased everywhere since the promotion ended. I won't be using their services again; other competitors seem much more reliable.

Date of experience: Dec 02, 2025

tristanlebosse15 Guest

3 months ago

Unreliable retailer

I ordered a discounted item during a major sale, which was listed as in stock. After waiting five days, my order was automatically canceled due to stock issues, with no option to communicate my willingness to wait for restocking. Now, the price has increased everywhere since the promotion ended. I won't use their services again; other competitors are far more dependable.

Date of experience: Dec 02, 2025

Liam Guest

3 months ago

Terrible customer support

Date of experience: Nov 11, 2025

Marcus Sanders Guest

5 months ago

Limited warranty period

They only provide a one-year warranty, despite clearly advertising a two-year warranty on their website. Local law mandates a two-year warranty, regardless of whether the buyer is an individual or a business.

Date of experience: Sep 18, 2025

Chase Hughes Guest

7 months ago

Order canceled unexpectedly

My order was canceled automatically due to the product being unavailable, even though it was in stock when I placed it. They had three days to inform me, and now the item is set to arrive on my birthday.

Date of experience: Jul 30, 2025

KT Guest

9 months ago

Unprofessional service

They are unprofessional, failing to respond to inquiries and taking excessively long for delivery. I ordered an item on Thursday, and it only arrived the following Thursday, despite being within the same city. I do not recommend them!

Date of experience: May 22, 2025

Ralphie Smith Guest

10 months ago

Beware of resealed products

I purchased a new smartwatch, only to find it had been resealed. The package contained two factory seals, one of which had been cut and taped back together. They sell resealed items at full price. If I wanted a resealed product, I would have bought one at a lower price. I do not recommend this retailer. Scammers.

Date of experience: Apr 30, 2025

Randall Guest

1 year ago

Avoid and pay a little more elsewhere

I ordered a new processor worth €700, only to receive it in the same envelope as the invoice. The original box was missing. Customer support claimed customs opened the package and kept the original box—this was laughable.

Date of experience: Feb 26, 2025

Selena Adams Guest

1 year ago

Long wait for warranty service

I sent a phone back for warranty repairs due to a screen malfunction. I received no updates, and when I inquired, they informed me that repairs could take up to 90 days if the phone was purchased by a business.