Review Time
My website . Lose everything information and pictures. Why your company closed don’t let the owner know before 1-2weeks. Give some notice . Super super terrible. Now this timey I have to waste more time fixing, and let more AD put my website fixing, lose my new customers. Destroy everything!!! This is your American style?
I lost my website when Vista Print bought web.com and all hosting went to Exacthosting. I called to web.com customer service and found out, that my website and other websites, free and paid, no matter, are all deleted, gone, they said that they could not transfer them even to wix builder because this builder doesn't have such capacities and have limitations, therefore they just deleted all websites. You will not get access to your website, it's gone. They say that they will refund money. It is not about money, they destroyed content which doesn't belong to them. It was Vista desision. This hosting is trying to bill me for 60 dollars for domain name and 3 e-mail boxes, which I don't need. Why do I need it without my website. Why I even should trust them - what can prevent them to delete another website again? I checked wix - really, it is very not structural builder. To rebuild something what you build for many years is difficult, especially if you lost information. Why would I trust this not reputable business ever again after they just deleted my website? Webs.com, Vista, Exact Hosting which locked my domain - don't deal with them.
It seems that we are having a similar experience to many on here. our web provider Vista have transferred our domain name to Exacthosting and now we have no working website. as many have said on here we have had no response from them despite sending emails and attempting other means of contact. we had no choice in this move and have been left high and dry by everyone involved. Poor
I subscribe the last reviews of everyone who had a website on webs...we lost all have to start all again, no reply from exact hosting im waiting for a week now website down, email down...also i tried to rebuild the website on vista x wix the link they ask us to go to and wix is asking me money to connect a domain i already pay now with exact hosting...TERRIBE SERVICE from exact hosting to all the new customers...AVOID!!!
DO NOT USE Exacthosting !! They are a very bad hosting company the website only stays up 50% of the time they cannot explain what the problem is and they cannot fix it. They will not refund the money for their down time. I'm paying them for hosting service and they're giving me absolutely nothing. worst !! Exacthosting is the worst and it has been nothing but hassles !! They have NO idea what they are DOINT !! STAY AWAY !! This is a VERY BAD company !!
I'm nor sure it deserves a one star, was transfered over to exact hosting, can't get emails, can't get on to my Web page, had to buy a ssl certificate, now having to generate certificate from server, absolutely no idea how to do it, thinking of just cancelling everything and starting a fresh somewhere else, there is no help from them at all, can anyone help me lol.
This company is incompetent and their customer service is a fraud!I paid to renew my domain registration and they suspended my website two days later. After too many hours trying to get through to tech support, the domain was reinstated. TWO DAYS LATER THEY SUSPENDED MY MY WEBSITE AGAIN!I am trying to transfer my domain to another hosting company but it no longer appears on the company's system. I am potentially losing thousands of dollars of revenue because of this!
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