Review Time
Very disappointed! From the quality of items to its delivery. I felt ripped off! Cheap material. No authenticity in the product. Package arrived in cheap material plastic and not as shown on the website. 1 item was even missing- the key chain. Spent over $57 NZD for less than $5 worth of items! Scam and fraud vibes!
After reaching out to their customer service chat, all I received from them was "Hi, Alex here from Exclusive keys. Dear customer, We are sorry for inconvenience. Please send an email to us. We will try to help you as soon as possible. Thanks." Even after sending an email with my grievances, still nothing from them nor any acknowledgement, nobody from Exclusive keys have reached out to me since then.
I need my refund! DO NOT PURCHASE anything from them, they are a fraud and scamming company! You have been warned.
Very disappointed! From the quality of items to its delivery. I felt ripped off! Cheap material. No authenticity in the product. Package arrived in cheap material plastic and not as shown on the website. 1 item was even missing- the key chain. Spent over $57 NZD for less than $5 worth of items! Scam and fraud vibes!After reaching out to their customer service chat, all I received from them was "Hi, Alex here from Exclusive keys. Dear customer, We are sorry for inconvenience. Please send an email to us. We will try to help you as soon as possible. Thanks." Even after sending an email with my grievances, still nothing from them nor any acknowledgement, nobody from Exclusive keys have reached out to me since then.I need my refund! DO NOT PURCHASE anything from them, they are a fraud and scamming company! You have been warned.
Be very wary of this company and product. The key covers arrived, however when they were fitted to the remote key fob the controls would not operate. I refitted the covers a couple of times, however the controls still failed to operate.I emailed the company twice requesting advice or a refund, however they failed to respond.The website states there is a returns policy if the product is defective , however this is valueless as the company do not respond to emails.The product looks good but if it prevents the keys operating then it is pointless.It has been necessary for me to refer the matter to PayPal due to the last of response from Exclusive Keys.An expensive piece of plastic. Avoid
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