explorerinsurance.co.uk

4.8
4.8 Based on 201 reviews

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind ...

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Average Rating

4.8

/
5

201 Reviews

5 Star
88%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
2%

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Review Time

Carrie
Good prices, great customer service

Really competitive quote. Great customer service. Helpful staff and no glitches. Definitely recommend Explorer. We have pre-existing conditions and they were the cheapest and covered everything, including partner who had a stroke a few years ago. Haven't had cause to claim but I'm confident if we did, the guys at Explorer would be helpful.

5
Date of experience: Feb 12, 2026
My policy was quick and easy to set up

My policy was quick and easy to set up, and at a great price. My 2nd year with them, I am fortunate to not have any health problems, and I have not had to make a claim, but I believe they are quick to act if you have a problem.

5
Date of experience: Feb 11, 2026
customer
Prompt answers to queries

5
Date of experience: Feb 11, 2026
Doreen Jennings
Finally a travel insurance company that puts customers before profit

My husband and I have been lucky enough to have travelled extensively both in Europe and worldwide including America, Cuba and Canada that usually carry expensive supplements. We have always purchased worldwide travel insurance until recently when we decided that the only long haul destinations we would now like to visit are unsafe for travellers. Our last two travel insurance policies have been purchased from Explorer Travel Insurance, the first one via a comparison site however this last one directly from Explorer themselves. As returning customers we received a discount which we’ve never experienced before with policy pricing rising each year. There are policy choices that cover all budgets and all eventualities giving us security in the knowledge that we can explore far and wide without any worries. Ian sends regular emails that cover topics ie GHIC and how it works along with many that we didn’t realise we needed to know about to remain informed before leaving the UK. Policies an be purchased online with ease however if like me you prefer to speak to someone with sound knowledge and a lovely easy manner his team are on hand to assist with anything that might be confusing. We will certainly continue to buy our travel insurance policies from Explorer Travel Insurance and I’d definitely recommend you check them out before committing to a policy that may not provide the many included benefits without the supplements that Explorer have put together.

5
Date of experience: Feb 08, 2026
Andra
Expert travel insurance

I’ve luckily not had to claim on my travel insurance but I’m very comfortable with the experience I have had so far with Explorer Travel. The personal communication from Ian has made all the difference. Facebook info is good, the emails are knowledgeable and full of practical advice. I can check up to date info before I travel and ask specific details from the Explorer team. The fact that when I went to renew the insurance for this year I rang and spoke to someone who helpedme through the complete process was a real relief. The quote I had was excellent.So I just feel that the connection is there from aUK company if I have any need of claiming for any travel difficulties.

5
Date of experience: Feb 04, 2026
john
excellent company

used for many years and found them to be very competitive, especially with our medical conditions.more importantly, we had to make a claim recently and found them very helpful in getting a speedy resolution.

5
Date of experience: Jan 30, 2026
George McIntyre
Annual insurance

Ian is managing director of Explorer he keeps you updated of any changes and give good sound advice to travellers. Having spoken to one of his employees regarding my requirements for travel insurance. We took out our annual insurance at a fair price.Easy to contact should you require any advice.

5
Date of experience: Dec 12, 2025
Competitive quote

Competitive quote, simple process Fortunately I have not had to make a claim

5
Date of experience: Dec 12, 2025
Stephen Rudge
Good price and good coverage

Good price and good coverage. What I can't comment on is the claiming experience because, luckily, I haven't had to lodge a claim. But the price and coverage was so much better than the big companies with lots of TV adverts. Although its completely different, I hope this is the 'Bank of Dave' of the insurance world!

5
Date of experience: Oct 20, 2025
Bob Fennell
Good cover at a fair price

I, like most reviewers, am happily in the position that I have never had to call on travel insurance. That said, even at the age of 75, Explorer Travel Insurance premiums are fair and I have no reason to believe that it will not fulfil its obligations in the event of need.

5
Date of experience: Oct 19, 2025

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Business Details

  • Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

    We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors.

    We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.See more

  • email enquiries@explorerinsurance.co.uk
  • call 03453730253
  • language https://www.explorerinsurance.co.uk

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