explorerinsurance.co.uk

4.8
4.8 Based on 201 reviews

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind ...

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Average Rating

4.8

/
5

201 Reviews

5 Star
88%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

Howard Chadwick
Good service at renewal but no claims…

Good service at renewal but no claims experience as yet.

5
Date of experience: Sep 02, 2025
Mrs Duncan
Thank you for renewing my travel…

Thank you for renewing my travel insurance with good service and hassle free.

5
Date of experience: Sep 02, 2025
Dave Thornley
Spend an hour on the phone

Spend an hour on the phone, being number one in the queue, supposedly. After one hour phone goes dead. Cannot afford to waste anymore time on them.

2
Date of experience: Aug 26, 2025
Paul Ellis
Great service

I didn't have to make a claim or anything but I can't fault my experience. Price and schedule was very reasonable, the process was intuitive and online, and I was kept up to date via email.A great service, will use again.

5
Date of experience: Aug 20, 2025
Victoria Chaplin
Easy to use and great value

5
Date of experience: Aug 13, 2025
Mr R Gill
Great Company

We've used them several times before over the years and found them both competitive and helpful when discussing medical screening or changes.

5
Date of experience: Aug 10, 2025
Jane Thomas
Awful don’t bother!

I have been covered by explorer travel insurance for the past year and called them today to renew. I mentioned that my doctor had recently referred me to have an ADHD assessment but it wouldn’t happen for several months. The agent said: We can’t cover this or renew your policy - Goodbye. Unbelievable as I haven’t even had a diagnosis! I ended up taking out a policy with Insure and go who were cheaper anyway and much more professional and understanding.

1
Date of experience: Aug 06, 2025
Nadia Parker
Well-detailed packages for long…

Well-detailed packages for long overseas trips.

5
Date of experience: Jul 31, 2025
Andrew
Renewal Process

The person to whom I spoke to renew my policy led me through a process of reviewing my requirements which led to the offer and acceptance of a lower price than I had previously paid. The process was very clear and the person to whom I spoke was businesslike but friendly.

5
Date of experience: Jul 24, 2025
Clinton Bell
Excellent cover for a reasonable price

Call Explorers and speak to a very nice human being. I am very happy with the holiday travel insurance policies we have purchased over the last few years.Excellent cover for a reasonable price.

5
Date of experience: Jul 21, 2025

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Business Details

  • Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

    We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors.

    We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.See more

  • email enquiries@explorerinsurance.co.uk
  • call 03453730253
  • language https://www.explorerinsurance.co.uk

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