Review Time
Paid for F1TV Pro expecting to watch on multiple devices (as promoted), which worked fine until May. Now silently removed unless you pay more. Disappointing experience and poor transparency. Reported to consumer authority. #F1TV #F1
Purchase F1TV app to follow races (due to hospital stays) but never worked. All the races calendars and schedules are there but impossible to watch. Stay away from this app it’s a con. Asked for a refund it was denied. So if there was a zero star rating that would be it.
I was charged twice for an F1TV subscription – once directly via their website and once via Apple iTunes – and only received access once. Despite providing full documentation, F1TV has refused to refund one of the charges, citing their "internal refund policy."I live in the Netherlands, and under Dutch Civil Code Article 6:203, any undue (duplicate) payment must be refunded. The statute of limitation is 5 years (Article 3:308 BW), so their internal policy has no legal weight.I've now filed complaints with ECC Netherlands, the Dutch Authority for Consumers and Markets, and initiated a chargeback through my bank. I'm also seeking legal advice and will share this publicly to warn others.It's unacceptable for a global brand like F1TV to ignore European consumer law and force paying customers into legal procedures to get back money that was never owed.Avoid dealing with F1TV directly – they do not take legal responsibility.
The quality of the streaming was bad for the first years and now it got better and all of the sudden they are taking the option to stream on multiple devices out of F1TV-Pro (its been there for over 5 years min.) and you have to buy an upgrade to premuim to get back what you had for years. They also didnt announce it, which is shocking from a cutomer protection point of view.
Rubbish. Pay to subscribe, but that is not for actual races, just for some idiot to talk. Trying to get the actual race is impossible - I gave up after 2 hours. Useless app, waste of money.Update: I requested my 4 USD refund and was given an 'incident' number. This website is laughable.
The presenters and commentary are terrible. Terrible to listen to and even visually. When Palmer or Henchcliff are on it is much better but still not very good. Brundle Jr tries but maybe just needs more time. Very boring personality and not quick on details.
The most important job is to provide a perfect streaming experience 2 hours every (other) week… they can’t. Customer service act like they are stupid ( check internet connection, restart device) and will answer you after a few days. I recommend to get some cheap IPTV subscription, they do a better job
This App comes with Foxtel in Australia. Is almost impossible to sign into.There is no autofill when doing email and passwords, not even @gmail.com or even .com so everything typed. Password is hidden so if you make an error you will not know. So after an hour of frustration and no help Chat Line (aamie did try but she is as confused as I am) I get this on my screen. Is it me or is it ambiguous? "SORRYWe have been unable to link your accountsIt appears you have already synchronised an F1 account with a Foxtel ID." So can they or can they not get me going as they say they cannot link my accounts then say they are synchronised. Same thibg you would think??!!
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Formula One is the highest class of single-seater auto racing sanctioned by the Fédération Internationale de l'Automobile and owned by the Formula One Group.
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