Review Time
Unexpectedly brilliant stuff i have purchased online. This is rare that you get such a high quality stuff as explained in the description. Normally online purchases are opposite to what we see online. Great stuff with neat stitching.Highly Recommended to all.
If I could give this 0 stars I would, because I placed my order back in February 2022 and I still have not received my order and it’s been way past the 65 day mark that they say it takes. It is now June 2022 and still nothing, they don’t communicate properly they don’t pick up any calls and they sure as hell don’t send the outfit that we’ve been waiting for for over 100 days. I’m very disappointed in this brand as a whole, they don’t care about their customers and to get them the order in a timely manner. If it takes longer at least let us know so we can plan accordingly or buy it accordingly. Instead we buy it expecting it to come by the 65 day mark and still nothing. I hope some one else learns from my mistake and never has to deal with them or buy anything from them. I’m definitely never buying from them again and not recommending them to anyone. I’m gonna make sure anyone I know knows about this bs I had to go through with this brand.
I have ordered my Bridal dress from Faiza Saqlain, and they were really helpful throughout. I have been in touch with Sarah who was handling my order. She responded to all my questions timely. And my dress was ready on the exact date that I have requested. Even after I got my dress, I have few questions and Sarah was there to answer. I am happy with my dress, all the work and service😊
Ok, so I placed my order on 12th March and received it today, 23rd May. This came on time as stated on their website - 45 working days. They do deliver, but be prepared to wait and don't expect informative or helpful responses from their wattsapp. Their customer service is appalling for international customers and I don't think they really care! I gave a 3 star rating because of their poor service, however the outfit did arrive. If you ever want to order, take a look at LAAM.
I placed two orders 73 days ago for my son's coming wedding. The delivery promised was May 2nd - Sadly this team sucks as they do not answer your text messages, calls or respond with a proper answer. Very sad indeed to have such poor service from a top notch designer. I will update this review if I get proper service from this team otherwise I guess it is an expensive lesson learnt.
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