faxlyapp.com

3.5
3.5 Based on 101 reviews

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Average Rating

3.5

/
5

101 Reviews

5 Star
54%
4 Star
9%
3 Star
0%
2 Star
3%
1 Star
33%

Filtered Reviews

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Review Time

Rolf
Ease of service

Ease of service

5
Date of experience: Oct 05, 2025
Tanya
Misleading Service Fees

I used this service to send one fax! ONE! I paid the fee to send a few pages and called it a day. Now I’m being charged a subscription and I cancelled the same day I noticed a charge and they will not refund as stated in this correspondence- they charged me $29.95 not $19.95, by the way.Hi there,We’ve gone ahead and canceled your FaxlyApp subscription as requested. You won’t be charged again, and no further payments will be taken from your card.Regarding your request for a refund: I’ve reviewed it carefully. As outlined in our Refund Policy, subscriptions are prepaid and non-refundable for the current billing period, so we’re not able to issue a refund for this cycle.We’re genuinely sorry to see you go, and we appreciate you giving FaxlyApp a try. Our service was built to make faxing easier—no machines, no paper, no hassle. For a flat monthly rate starting at $19.95, subscribers enjoy unlimited online faxing that’s simple, secure, and always available.All the best,The FaxlyApp TeamWhat a joke!

1
Date of experience: Oct 04, 2025
amboo Starshine
I wish I could give them 0 stars

I wish I could give them 0 stars. No warning of a subscription. Thank you cashapp for stopping that payment

1
Date of experience: Oct 02, 2025
Greg Gall
PDF was not delivered. Only cover letter.

Uploaded PDF and added cover letter to send to a medical facility. Facility on received the cover letter. Phone support said not available so I had to switch to another service which worked properly,

2
Date of experience: Oct 02, 2025
Ashley Stafford
Very easy to use!

Very easy to use!

5
Date of experience: Oct 02, 2025
Kevin Cranz
Terrible customer service

Terrible customer service. Deceiving and untrustworthy. STAY AWAY

1
Date of experience: Oct 01, 2025
Sean Davidson
Do not use Faxly

Do not use Faxly. They will charge you 20$ when it is advertised as 0.99$ to send a fax. They are a dubious disingenuous company. That likely meets some "minimum requirement" to "inform the customer" of the charge. I never received a receipt of purchase. I never received a confirmation of my subscription or a reminder of the "trial." All of this is COMMON PRACTICE. They are not a good company. In fact when I requested a refund. They canceled the subscription. Great! But, denied the refund. So, guess what that means? They get to keep my $20 and I don't have a subscription that I "paid" for. Insanity. DO NOT FAX WITH THEM. Edit: OH and by the way. I had to come back and edit this. This review is marked as "unprompted" but guess where it comes from. An email from them for an iPhone giveaway! So that is prompted :).

1
Date of experience: Oct 01, 2025
Brianna Leyba
So easy and for the price well worth it…

So easy and for the price well worth it !!!!!!

5
Date of experience: Oct 01, 2025
Faraneh Javan
It was easy

It was easy, fast and only cost 99 cents.

5
Date of experience: Oct 01, 2025
France Ouellette
Easy to use and no monthly fees

Easy to use and no monthly fees, perfect for the random faxes we need to send during the year.

5
Date of experience: Oct 01, 2025

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