Name: faxlyapp.com
Telephone: 000000000
Rating: 3.5

Rolf Guest

5 months ago

Ease of service

Date of experience: Oct 05, 2025

Tanya Guest

5 months ago

Misleading Service Fees

I used this service to send one fax! ONE! I paid the fee to send a few pages and called it a day. Now I’m being charged a subscription and I cancelled the same day I noticed a charge and they will not refund as stated in this correspondence- they charged me $29.95 not $19.95, by the way.Hi there,We’ve gone ahead and canceled your FaxlyApp subscription as requested. You won’t be charged again, and no further payments will be taken from your card.Regarding your request for a refund: I’ve reviewed it carefully. As outlined in our Refund Policy, subscriptions are prepaid and non-refundable for the current billing period, so we’re not able to issue a refund for this cycle.We’re genuinely sorry to see you go, and we appreciate you giving FaxlyApp a try. Our service was built to make faxing easier—no machines, no paper, no hassle. For a flat monthly rate starting at $19.95, subscribers enjoy unlimited online faxing that’s simple, secure, and always available.All the best,The FaxlyApp TeamWhat a joke!

Date of experience: Oct 04, 2025

amboo Starshine Guest

5 months ago

I wish I could give them 0 stars

I wish I could give them 0 stars. No warning of a subscription. Thank you cashapp for stopping that payment

Date of experience: Oct 02, 2025

Greg Gall Guest

5 months ago

PDF was not delivered. Only cover letter.

Uploaded PDF and added cover letter to send to a medical facility. Facility on received the cover letter. Phone support said not available so I had to switch to another service which worked properly,

Date of experience: Oct 02, 2025

Ashley Stafford Guest

5 months ago

Very easy to use!

Date of experience: Oct 02, 2025

Kevin Cranz Guest

5 months ago

Terrible customer service

Terrible customer service. Deceiving and untrustworthy. STAY AWAY

Date of experience: Oct 01, 2025

Sean Davidson Guest

5 months ago

Do not use Faxly

Do not use Faxly. They will charge you 20$ when it is advertised as 0.99$ to send a fax. They are a dubious disingenuous company. That likely meets some "minimum requirement" to "inform the customer" of the charge. I never received a receipt of purchase. I never received a confirmation of my subscription or a reminder of the "trial." All of this is COMMON PRACTICE. They are not a good company. In fact when I requested a refund. They canceled the subscription. Great! But, denied the refund. So, guess what that means? They get to keep my $20 and I don't have a subscription that I "paid" for. Insanity. DO NOT FAX WITH THEM. Edit: OH and by the way. I had to come back and edit this. This review is marked as "unprompted" but guess where it comes from. An email from them for an iPhone giveaway! So that is prompted :).