faxlyapp.com

3.5
3.5 Based on 101 reviews

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Average Rating

3.5

/
5

101 Reviews

5 Star
54%
4 Star
9%
3 Star
0%
2 Star
3%
1 Star
33%

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Todd Meislahn
On Feb 2, 2026 I wanted to send one fax and the charge was 99¢ as advertised. As far as I know, it w

On Feb 2, 2026 I wanted to send one fax and the charge was 99¢ as advertised. As far as I know, it went through (although that was never confirmed by the recipient).

However, when the credit card bill came today, the billing was 99¢ PLUS another $19.95 for a subscription! I immediately canceled it and, of course, the service continues for another month, so I'm out another $20 beyond what I was led to believe I would pay. I then checked all three of the emails that I received from Faxly in the process of sending my single fax and NOT ONE of them mentioned that I'd now be charged another fee for a subscription.

If you need to send a lot of faxes, just buy a fax machine - I'd hate to think how much a second fax might cost me...

1
Date of experience: Feb 07, 2026
Miriam Ramirez
This was my first time faxing! I knew that it was possible to do online and really had to fax someth

This was my first time faxing! I knew that it was possible to do online and really had to fax something since I couldn't wait for it to be mailed, and buy stamps. 1 fax for 99 cents was very convenient considering it was only a one time thing! and the person who received it responded immediately after which was great!

5
Date of experience: Feb 07, 2026
Eden Harris
User-friendly and efficient faxing option

It's straightforward to use, fast, and I appreciate being able to send a fax with a minimal fee instead of committing to a monthly plan for occasional needs. I also liked receiving a confirmation.

5
Date of experience: Jan 24, 2026
Charis T.
Fax not received despite verification.

The fax was never received by the intended recipient. I confirmed all details with them, so there was no mistake on my end. Although it indicated that the fax was delivered, this was not the case. Initially, I thought I had just lost $0.99 due to the automatic subscription, but now I'm actually down an additional $19.

1
Date of experience: Jan 22, 2026
Elektra Butler
Disappointing Experience with Unexpected Charges

I used the service once, expecting it to cost .99¢ as advertised, but was surprised by an unexpected withdrawal of $19.99. I reached out to the company via email and even sent a fax a week ago, but I never received any confirmation from them. I have tried multiple times to contact the support team about an unauthorized charge, but received no responses. This service feels like a scam. I would advise against using it for anything.

1
Date of experience: Jan 20, 2026
Fabienne Reed
Convenient and Quick Fax Service

There's no need to search all over for fax services. While it wasn't free, 99 cents is a reasonable price. I received confirmation within a minute. Since the time zone I sent the fax to was different, they called me the next morning to confirm receipt. I will definitely use this service repeatedly.

5
Date of experience: Jan 16, 2026
Misleading Charges and Poor Service

On January 12, I paid $0.99 for what I thought was a one-time fax delivery. I did NOT knowingly sign up for a recurring subscription. Yet, on January 15, I was unexpectedly charged $19.95 for a subscription that wasn't clearly mentioned during the purchase. There were absolutely no notifications about the subscription. This feels like a complete scam. I'm thinking about reaching out to a fraud attorney. Additionally, neither of my two faxes were successfully sent, and they refused to provide a refund. P.S.: I recommend using ReportFraud.ftc.gov to report this issue and seek further investigation.

1
Date of experience: Jan 15, 2026
Samson Cooper
Found the service through a search, but faced unexpected charges

I searched for "free fax services" and came across the app. Clicking the link took me directly to the fax submission page instead of the main site. I submitted my document and entered the fax details, only to be surprised by a $0.95 charge. I paid it and sent the fax, despite the fee being applied after I completed the process. Later, while reviewing my bank account, I noticed another surprise: a $19.95 monthly fee! I checked the website, and while it does mention this fee if you navigate to the homepage, the landing page on Google directs you straight to the fax section, obscuring the 48-hour trial for $0.95. I emailed them requesting a refund since I hadn't used the service after that initial fax, but my request was denied. This feels like a scam! They likely make a lot of money through these charges. I advise against using this service! UPDATE 1/5/2026:
The service reached out and agreed to refund me. They requested that I remove this post afterward. However, I will keep it up to inform others about my experience; I did change my rating from 1 to 4 to lessen the negative impact. In my opinion, it's poor business practice to only issue refunds when pressured... If they truly cared, they would have refunded me immediately, seeing I hadn't used the service since that initial fax.

4
Date of experience: Jan 05, 2026
prisixix80
Initially skeptical, now a believer in online faxing

I have to confess that I was uncertain about online faxing at first, but this service has proven to be very efficient. No more issues with paper jams or annoying busy signals when the device is occupied. Plus, I feel reassured knowing I get instant confirmation when a fax is successfully sent.

5
Date of experience: Jan 02, 2026
Sid H.
User-friendly app that delivers on its promises

The app was straightforward to navigate and fulfilled its claims. I misunderstood the initial fee compared to the subscription, but the support team was outstanding in resolving my issues.

5
Date of experience: Dec 23, 2025

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