federa.com

2.6
2.6 Based on 74 reviews

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Average Rating

2.6

/
5

74 Reviews

5 Star
32%
4 Star
8%
3 Star
0%
2 Star
4%
1 Star
57%

Filtered Reviews

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Review Time

Crystal
Great customer service

Besi, has been supportive and guiding me through this whole process. His friendly,has patience to help explain and how to nagivate to understand my account as biding t. He gives me a sense of trust.

5
Date of experience: Oct 27, 2025
Greg Flick
Been waiting over 30 days for a refund

Been waiting over 30 days for a refund, over 30 days. A horse and buggy could've delivered this in 1890 quicker. This company is a joke. 1 Star, refund me and I might update the review.Filled a BBB review, called them, emailed them, messaged them on the app. Uffffffffffffff, such a bad experience.That moment you realize they're using everyone else's money to make money. Imagine if you will you deposit $1,000 at 30 day return to you with an interest rate of let's guess 5%, they just made $50 by your money working for them instead of working for you. Also, it only took a bad review to finally get noticed... If the below explanation was all it was, why did they block me from there app? That's just bad business practice all around.***Received my refund finally, day 42... Lesson learned the hard way. Never ever doing this again with this company***

1
Date of experience: Oct 27, 2025
j haitian
Emma was an absolute pleasure to work…

Emma was an absolute pleasure to work with! She’s professional, friendly, and always goes above and beyond to make sure everything runs smoothly. Her positive attitude and attention to detail really stand out. I’d definitely recommend her to anyone — she’s reliable, easy to communicate with, and genuinely cares about what she does.

5
Date of experience: Oct 24, 2025
Great customer service!

5
Date of experience: Oct 23, 2025
Harold Johnson
Federal is a scam

Federal had a property listed. Property was listed by a realtor as a short sale and legiterlaly sold for $220000. Federal STILL has it listed starting at $5000. I believe federal just takes people's deposits and hope they will give up wanting deposit back.

1
Date of experience: Oct 21, 2025
Lorie Jones Knuth
I spoke with Emma earlier today

I spoke with Emma earlier today, first she called me back when most people don’t. Second she was respectful when speaking to me. Third she helped with me with issue right away. She was able to handle my issue quickly. You go Emma!!!

5
Date of experience: Oct 14, 2025
Aimee
Reserve not met is their standard answer

I have tried multiple times to purchase a property through Federa. It’s the same result every single time. You put in a very descent offer especially considering you don’t get to see the property before closing and then you wait and wait. Once the bidding stops which you don’t get to see in real time so there is no way to adjust your offer accordingly, a sign pops up that says “reserve not met.” So these homes up for auction on Federa basically want close to full price for a distressed, foreclosed property you have no way to see before closing as 99% of the homes don’t allow for it. You could wind up paying more than the actual value of the house after you make repairs. Who would do this??

2
Date of experience: Oct 14, 2025
manuel cuellar
Funds were returned as promised.

Overall my experience was business like. You have to be patient and understand the process takes time. Just be patient!!!But at the end my funds were returned as promised. I read many negative results, but I can tell you they are legit and Emma was very helpful and provided results and helped me trust and believe my money would be returned as many have believe otherwise. So I would like to give them a 5 star. Thank you

5
Date of experience: Oct 13, 2025
Von Baggett
I read through Federa's refund policy…

I read through Federa's refund policy carefully, and asked several questions prior to using this auction site. I must say that Federa honored their return policy, which states it could take up to 30 days for a refund to be completed. When I reached out to Federa's Finance department, requesting a status on my refund of 8,000, my call was returned and the date given for my refund was exact. Thank you, Federa.

4
Date of experience: Oct 09, 2025
Lisa Kubot
If I could give negative stars I would

If I could give negative stars I would. DO NOT EVER give your money to this fake app/site. I've contacted Zillow, BBB, FTC, Attorney Generals, DBPR, the actual police, lawyers, etc. and FINALLY got my refund back over 3 months later (where their terms state "up to 30 days"). I contacted nearly every day without ever getting a hold of anyone at the company. They lied to the BBB twice saying it was sent and then fell silent to them too. It was a COMPLETE NIGHTMARE. I lost hundreds of dollars I would have otherwise accrued in interest. They need to be shut down, period. Artin Afsharjavan is a scam artist. I feel sorry for the people who don't have the time to harass them like I had to. STAY FAR FAR AWAY

1
Date of experience: Oct 04, 2025

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