Review Time
They are not refunding my money. They say the refund has been fully processed but it is a lie. It has not. They don't refund the money. I have FBI and Customer Bureau reports and they will go after Federa. To federa: you seem to read reviews, so for God sake, please refund my money.
I deposited $250 on 11/10/25 and then asked for a refund after not bidding on a real estate auction. Federa has not refunded my money despite saying they will. Per the Better Business Bureau website, this has happened to many people and they have not got their money back.
This is the worst auction company I ever heard of.You have no way to track multiple items bid at the same time in the same place.They take the maximum time refunding your money.I may have to sue to get my $40,000 back.The minimum bid price is hiddenYou do not know who you are bidding against.You are not allowed to put in a maximum bid amount but have to wait for someone to outbid you before you can raise your bid. Auctions are not ended on time but can be constantly extended.
I really want to give them 5 stars only because Alex was really good and responding to my questions and allowing me to feel heard... but with all the reviews online that were negative the complaince thing started sounding like complete BS... I accidentally did a top up of $5k, it got into the account 10/02 and I finally got a refund today after contacting them daily... today js 10/28... the complaince thing seems like BS & the finance department also comes off as BS because you never get correspondence from them... only from Emma and Alex...
Been waiting over 30 days for a refund, over 30 days. A horse and buggy could've delivered this in 1890 quicker. This company is a joke. 1 Star, refund me and I might update the review.Filled a BBB review, called them, emailed them, messaged them on the app. Uffffffffffffff, such a bad experience.That moment you realize they're using everyone else's money to make money. Imagine if you will you deposit $1,000 at 30 day return to you with an interest rate of let's guess 5%, they just made $50 by your money working for them instead of working for you. Also, it only took a bad review to finally get noticed... If the below explanation was all it was, why did they block me from there app? That's just bad business practice all around.***Received my refund finally, day 42... Lesson learned the hard way. Never ever doing this again with this company***
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