Review Time
I made two payments back in May 2025 and I still waiting for one of my deposits (10,000) to be refund to my credit card. This company has a terrible website, no one answers your calls, or of you are lucky someone called Emma will tell you same excuses over and over. I emailed Federa many times about my refund for the 10,000, no money back then I disputed the charge with my bank and the dispute was canceled because Fedra required customers to wait 30 days or more for the refund, something doesn’t make sense because they refund me the charge for 300, but not the 10,000. I am contacting federa many times on the website asking for the 10,000 refund and now the excuse is because their financial institution didn’t notify them my dispute is canceled. Today is October first and I don’t have my refund. It is unfair how Fedra is using refundable deposit from customers. If you use Federal chat in the app you will have same answers and excuses but no help. Please don’t trust Federa to do anything about auctions.
I contacted your office to inquire about a property scheduled for foreclosure. Emma, the Customer Representative, was very helpful, knowledgeable, and professional. I have received positive feedback from my clients, whom she assisted in navigating the foreclosure application submission process. I am confident that you are aware of the valuable asset she is to your organization, but outstanding service often goes unrecognized, and I wanted to acknowledge Emma's deserving credit.Thank you, Emma!🙏🌺
Update 1: my refund has been “processing” since August 14. I’ve reached out to Federa several times for updates and have been met with more runaround. It should not be this difficult for myself and others to receive their money in a timely manner. Like the many others I made a deposit onto the Federa platform. I requested a refund on Aug 14, 2025 with the assurance that my refund would be return to me in 30 days. 30 days came and went so I called, all representatives were busy so I had to leave a message, did get a call back and the representative said that it would be fully processed by and I would have my funds by the end of the week. The week came and went and my refund is still “awaiting approval”. I’m getting the run around with this so called company so I’ve been advised to contact my back to report fraud and I encourage everyone else who has been scammed to do the same. Do not trust this entity!
I made a rather large deposit to my Federa Inc. account in hopes of purchasing a home through this company. There was nothing in my price range, so I asked for my funds to be returned. I was told no worries at all, the funds would be returned. It's been more than 2 months since a refund has been issued. I was told they were awaiting approval. I have attempted multiple ways to reach someone for an update, through email, phone, and all I have received is the run-around.DO NOT USE THIS COMPANY; they do not stick to integrity, or any promise of returned funds. I now have no other option than to pursue legal action.I had been assured my refund had been expedited on the latest phone conversation with Emma and her guarantee that FERERA would return the funds within 48. 48 have passed and still no refund. BEWARE BEWARE BEWARE THIS IS A SCAM!!
Much like many others, I warn you to stay away. There processes are slow and their communication is terrible. Their ai chat bot is the only thing that replies. They have been processing my money for nearly a month and I am still awaiting a refund. There finance department no longer responds to my emails and the phone to finance is not a real line. I will update this if anything changes. Please stay away. Updated: As soon as I posted this review they refunded my money...hmm. Still pending to go into my account, will update once I receive the money.
as with many people on this site I too have had much trouble with the refund of my deposit of $15000the deposit was made on August 12th and I received notice that the refund was processing on august 13th It said it would take 3 days to post It never didI called and spoke with Emma many times She always said the same thing They have up to 30 days to process the refund. Well 30 days have come and gone and she still says it processes today and will be in the account in 3 days. I have been 3 dayed by this company for a month now.The finance dept if there is one doesn't answer the phoneBECAREFUL at this time it looks and smells like a fraudIf things change I will post again
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