fetchapet.co.uk

5
5 Based on 74 reviews

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5

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74 Reviews

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Kendrick Wright
Excellent service

Had my cat shipped back to Hong Kong from UK without any issue and stress, Paula was very professional and helpful through out the process. Highly recommended

5
Date of experience: Mar 21, 2025
Wyndham Sanders
First class service

We couldn't have moved our dog from the UK to Singapore without Fetchapet – they made the admin side of things easy and they took great care of her on the day of the move itself. The communication throughout was superb – highly recommended

5
Date of experience: Mar 20, 2025
Roger
We have just relocated our 2 greyhounds…

We have just relocated our 2 greyhounds to Singapore using Fetchapet and it is the best money we have spent! Paula has been fantastic, very knowledgeable and always responsive to emails, so I felt reassured that things would go smoothly. Having an experienced agent has been invaluable in sorting any issues with paperwork etc, and having the peace of mind from their support was priceless. We received photos of the dogs in their airline crates and they looked comfortable and not stressed. When they arrived after their 13 hour flight they were in great condition and seemed surprisingly unbothered after their experience! 100% recommend to use these, in conjunction with Jason's Pet Relocation at the Singapore end, as these 2 agents worked really well together.

5
Date of experience: Mar 05, 2025
Arlo Butler
Outstanding Service from Fetchapet

Outstanding Service from Fetchapet – Highly Recommended!We recently used Fetchapet to transport our two beloved dogs from the UK to Thailand, and we couldn’t be happier with the experience! From start to finish, the team provided exceptional service, ensuring that every detail was handled with the utmost care and professionalism’s special shout out to Paula).What truly set Fetchapet apart was their constant communication. From the initial consultation to the moment our dogs arrived safely in Thailand, they kept us updated every step of the way. Whether it was flight details, vet requirements, or simply reassuring messages to let us know our dogs were doing well, their responsiveness and dedication gave us complete peace of mind.The entire process was seamless, and it was clear that the team genuinely cares about the welfare of the animals they transport. Our dogs arrived happy, healthy, and stress-free—thanks to Fetchapet’s meticulous planning and attention to detail.If you’re looking for a reliable, professional, and compassionate pet transport service, we highly recommend Fetchapet. They turned what could have been a stressful experience into a smooth and worry-free journey for both us and our furry family members. Five stars all the way!

5
Date of experience: Mar 04, 2025
Lucinda Butler
Cat to Canada

When it was time to move to Canada, Fetchapet has been the best choice that I ever made for my pet.My cat is almost 11 and Paula totally understood my worries, sent me detailed plans for shipping.I appreciate attention and quick responses to all my questions.Additionally I would like to say big thank you to Nick picked up cat and then send us pictures and messages that she was absolutely fineI strongly recommend Fetchapet for everyone who loves their pets. Amazingly 10/10

5
Date of experience: Feb 17, 2025
TigerBlackBelt80
Transporting your beloved dog from Scotland to New Zealand

Initially it felt like a daunting prospect to ship the family's beloved dog Maddie from Scotland to New Zealand but everything worked out really well in the end. Emma + Sally prepared a comprehensive plan which conformed with all aspects of the UK and NZ legislative procedures. So much excitement and cuddles when we collected Maddie from quarantine exactly on the date that Emma and Sally had forecast 6 months before. Outcome = very happy family + dog!!

5
Date of experience: Feb 10, 2025
Chandos Howard
UK to Cyprus

When moving your furry friends abroad in my opinion Fetchapet are the bestSally guided us through the whole process and explained every stepWhen Nick picked up our dog he then sent us pictures and messages telling us how she was doingAbsolutely brilliant 10/10

5
Date of experience: Feb 07, 2025
Cedric Howard
From the UK to Dubai…effortlessly

I just finished shipping my 2 dogs from the UK to Dubai with fetchapet and I have to say that Paula and her team were outstanding. It’s a very stressful and daunting experience and I was not looking forward to it. Fetchapet held my hand from start to finish, taking all the stress out of the experience. I was actually in Dubai at the time so they had a lot to coordinate but their attention to detail and their professionalism were outstanding. They literally did everything and made sure I understood things every step of the way. They really cared for the dogs when they were in their care and just made the whole thing less stressful. I wouldn’t hesitate to use them again and I would thoroughly recommend Fetchapet to look after your fur babies. 10/10 service

5
Date of experience: Feb 06, 2025
Wilmon Morgan
UK to Taiwan twice

I used fetchapet twice for relocating our puppies from UK to Taiwan. Sally is so wonderful and really goes above and beyond to make sure the puppy arrives safely and everyone is comfortable with the plans.

5
Date of experience: Feb 06, 2025
Bubba Bell
Very reassuring service, caring company

Very reassuring service, Sally, Nick & team was excellent, really reassured us that our puppy that was travelling to Taiwan would be okay. They collected her from Wales cared for her for the day before her flight completed all paperwork and then safety got her to Taiwan. They did an excellent job, very professional caring and considerate to owners and pets. Would recommend.

5
Date of experience: Feb 04, 2025

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