Review Time
I paid for a perpetual licence back in 2018. I then changed over to a Mac computer and they wouldn't let me licence the product on the Mac. The support crew said that I would need to purchase a licence again. So it's not really a lifetime licence, it's a lifetime OS licence. Disappointed.
I was making a video for my youtube channel and when I exported the video it put a huge watermark during the whole video and I want it to be removed, but you need a subscription to remove it. And i'm not paying for a $5 subscription just to remove a watermark.
Stay away, wanted to test and signed up for trial, I ended up paying yearly subscription right away, no refund even after 5mins chat with them. Also tried to do audio to movie clips, very poorly done, disruption every second or two, 1/3 of full song
I have had the same problem twice. i have paid for a life long subscription. I had not used Filmora for a couple months.In order to export video without trade mark you have to log in. When I log in it only gives me purchase option and the account centre does not hold any information on my subscription. I am stuck. round in circles with help centre and bot phone call no help at all. I am beginning to wish i had chosen alternative video editing
NOTE: I did receive a reply to my review and they asked for additional information, but I don’t see a way for me to reply to their reply . This site won’t let me post my email or phone. The email they have for me on their site is no longer active. I don’t know what to do.Their "Customer Support" is horrendous. I am trying to do something very simple -- change the email address associated with my account. To do that, you have to upload a copy of your original invoice which I don't have. It's been several years. Their "chat" feature and "phone" feature are totally automated and could not help me. There is a feature where I can send a message to their Sales staff. That message went unanswered. I guess they don't care about people who have already purchased their product.
Promotes itself as user friendly and cheap/free, but you can export your video without watermark only if you buy the subscriptions. Countless AI features that cloud the user interface and make it difficult to reach the result you're looking for. Literally buys people's positive reviews by offering lower prices if you give a review...
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Filmora is designed for those who want to create engaging, professional-looking content with ease.
With our user-friendly toolkit and a built-in library consisting of effects and resources, you can eliminate all hassles and devote your energy to creativity regardless of your skill level.
