fisherpaykel.com

4.9
4.9 Based on 1.1K reviews

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Average Rating

4.9

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5

1.1K Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Jayden Butler
Jesse- was prompt courteous and very…

Jesse- was prompt courteous and very efficient- thank you

5
Date of experience: Apr 22, 2025
Mindi Morris
Steve B, provided pleasant and efficient service.

Steve B, what a guy! So pleasant but importantly very efficient. Clear explanation. Fixed the fault. Happy customer.

5
Date of experience: Apr 22, 2025
Marilyn S.
Fridge freezer repair …

Paul called to repair my fridge freezer today. He arrived on time and did an excellent job, even explaining to me how to remove the drawers for cleaning underneath (which I struggled with) which wasn’t even part of the required repair Thank you

5
Date of experience: Apr 17, 2025
Gwendoline Cook
Great service from Connor and Eddie

Great service from Connor and Eddie who arrived promptly, quickly disconnected and removed the old appliance then fitted the new Dishdrawer DD60D2HNX9. They were very polite, knowledgeable and thorough, plus a quick demo of the programs. Perfect!

5
Date of experience: Apr 16, 2025
Jaime P.
Amazing level of service

Amazing level of service! We’ve just had our new Fisher & Paykel fridge freezer delivered and installed by Steve & Wayne. We can’t imagine a more friendly professional pair of installers anywhere. They made the whole process so easy. An absolute pleasure. We can’t recommend them highly enough.

5
Date of experience: Apr 16, 2025
Josiah Foster
Very knowledgable Technician

Had an unknown fault with the dishwasher drawers leaking. Thought it might be a seal gone. Technician Adam Smith arrived and very quickly diagnosed something completely different and I’d never have spotted (the rinse aid cap had lost the glass bulb the size of a tiny pea in the top). That was the cause of the leak. Replaced the part and set a cycle going. No leaks since. Technician was Adam Smith. As he left he said to call him directly if more issues. Great service.

5
Date of experience: Apr 15, 2025
Helena
Thankyou Aaron for your brilliant…

Thankyou Aaron for your brilliant service! Went above and beyond and exceeded expectations of excellent customer service ! Thankyou

5
Date of experience: Apr 15, 2025
mister_hendrix82
Adam Smith was very efficient

Adam Smith was efficient, knowledgeable, diagnosed the issue straight away and provided a thorough fix for our dishwasher. Much appreciated, Adam, thanks

5
Date of experience: Apr 15, 2025
Emanuel P.
Reported a fault by telephone and photos.

Reported a fault by telephone and sent photos as requested of the fault, split door seal. we were put on a priority call out. the engineer arrived 4 days later with no knowledge of the fault or required part. we now have to wait another 9 workings for him to return, meaning I will have been without use of my machine for 12 days.This was a very expensive machine purchased less than 2 years ago.

1
Date of experience: Apr 11, 2025
Dicky H.
Very helpful

Steve and Eddie were very helpful. It was no problem for them to take the doors off so it fit through a tight space and put them back in again.

5
Date of experience: Apr 11, 2025

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