fisherpaykel.com

4.9
4.9 Based on 1.1K reviews

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Average Rating

4.9

/
5

1.1K Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

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Review Time

Roscoe Parker
Great repair visit by Ash

I booked a repair visit online, which was straightforward. Ash gave me an hour’s notice before arrival which was really helpful. He was friendly, approachable and patient. He identified the issue with my fridge freezer immediately and was able to fix it quickly. He showed me what to do to avoid the issue arising in the future and gave me a few tips on how to remove some parts of the fridge to help with cleaning. A very successful visit. Thank you Ash!

5
Date of experience: Apr 01, 2025
Karen Wilson
Excellent service by Adam Wraith, Fisher & Paykel

Our Fisher & Paykel dual dishwasher was not draining correctly. It had also become increasingly noisy after 5 years. We paid for a Fisher & Paykel expert to complete a service diagnostic and review. Adam Wraith was outstanding, demonstrating great depth of technical knowledge, strong interpersonal skills and a clear way of explaining to us how to use and maintain the product. We were delighted with the help / advice received and would recommend Adam highly.

5
Date of experience: Apr 01, 2025
Julian B.
Dishwasher Issue

Dean was extremely thorough, knowledgeable and helpful. Thanks for the high-quality service

5
Date of experience: Apr 01, 2025
Noam Patterson
Paul was very responsive and came out…

Paul was very responsive and came out to sort the issue with our Fisher Paykel oven. Great service and comms from both Paul (engineer) and the customer services team

5
Date of experience: Mar 31, 2025
CallMe_Youyou79
Good job done

Good job done. Very pleasant engineer

5
Date of experience: Mar 31, 2025
Clara Wilson
After a sketchy start with a faulty…

After a sketchy start with a faulty appliance Chris and Wayne did a fantastic job of delivering our replacement appliance this morning. Very efficient, friendly and extremely helpful.

5
Date of experience: Mar 28, 2025
American Fridge Freezer

Dean came today to fix my American fridge freezer. Extremely knowledgeable, efficient and helpful.

5
Date of experience: Mar 28, 2025
Hilary Taylor
Connor and Eddie

Connor and Eddie were friendly, informative and placed our new fridge freezer carefully into home.

5
Date of experience: Mar 28, 2025
Chazz Turner
Bitterly disappointed with my oven

Bitterly disappointed with my oven . It has the beautifully gliding telescopic shelves but you can't wash them or pyrolytic clean them either. My oven already looks old! Grill cooks one side faster than the other and the fan oven does not bake evenly. When I called Fisher and Paykel, they seemed very reluctant to come out and said that if they found nothing wrong that I would to pay. Not cooking evenly is something wrong for a £1479 oven. Would not touch this brand ever again. Please do your research before buying

1
Date of experience: Mar 28, 2025
Clay Smith
Dishwasher sorted by Dan today

Dishwasher sorted by Dan today, quick and efficient. Thanks 🙏

5
Date of experience: Mar 27, 2025

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