Name: fisherpaykel.com
Telephone: 08000886605
Rating: 4.9

Dwayne Reed Guest

Quick and reliable service

Quick response time. Ash was courteous and professional. Explained the problem and fix and cleaned up after… would highly recommend.

Date of experience: Mar 27, 2025

Marjorie Guest

11 months ago

Adam Smith (Tech126) is a ⭐️!

Adam Smith (Tech126) is an absolute ⭐️!Amazing communication & service. The gold standard of workmanship. Thank you Adam for attending and fixing our cooker. You went above and beyond! A credit to F&P!Thank you

Date of experience: Mar 26, 2025

LP Guest

11 months ago

Will not replace faulty component

We have an old Fisher and Payer double drawer dishwasher which came with the house we bought 6 months ago. The control board has gone faulty and had been replaced less than two years ago because the manufacturing date on the component is less than two years old. The components have a 2 year guarantee.Fisher & Paykel are saying they wont replace the component because we don't have proof of purchase (happy to install myself - I just want a replacement part). I would think twice about buying their equipment. They know the component is less than two years old but they are doing their best to avoid replacing it. Note that the component costs £200 which is almost the same as a low end dishwasher.Avoid.Case Ref: 07838295NOTE THAT IN THE RESPONSE BELOW NO EFFORT WAS MADE TO TARY AND HELP ME LOCATE THE SERVICE DATE.

Date of experience: Mar 26, 2025

Dwayne Guest

11 months ago

Fabulous service from Adam Smith…

Fabulous service from Adam Smith (tech126). Cannot rate him highly enough.

Date of experience: Mar 26, 2025

Leamon Bell Guest

11 months ago

Steve and Eddie delivery

Steve and Eddie delivered our new refrigerator on-time and installation was performed efficiently and professionally. Our old fridge was taken away without any hitch. Highly recommended first class service!

Date of experience: Mar 26, 2025

DA14 Guest

11 months ago

Fridge repair by Ash - review

Easy booking, prompt time frame between booking and repair, good communication, arrived early, did the job quickly, explained what had happened, fixed the leak, cleared up, was easy company in my home - cost as quoted in advance.

Date of experience: Mar 25, 2025

ER88 Guest

11 months ago

Great experience

Great experience, fault found quickly and issue repaired easily for the engineer Steve Beale. Steve also answered all additional queries I had in regards to our fridge/freezer.

Date of experience: Mar 25, 2025

TA8 Guest

11 months ago

Lots of communication pre delivery

Lots of communication pre delivery. Steve and Eddie were professional and solved any challenges in their way with experience. Didn't over complicate anything. Clean and tidy.

Date of experience: Mar 24, 2025

Nena Guest

11 months ago

Excellent customer service from Steve and Wayne

We can’t praise Fisher and Paykel enough for a fantastic and professional service provided by Steve and Wayne. They were polite, respectful of our home and nothing was too much trouble. Excellent customer service from Fisher and Paykel and Steve and Wayne.

Date of experience: Mar 21, 2025

Malcolm K. Guest

11 months ago

Service above and beyond

Steve and Wayne came to fit our fridge freezer today and I’m so pleased with the service we received. We had a potential problem with plumbing in the water for the dispenser. It seemed insurmountable but the guys moved heaven and earth to make it work. We knew the fridge-freezer would be good but the service from F&P was outstanding. Couldn’t recommend highly enough. Thank you!