Review Time
I have had a Fisher & Paykel twin drawer since 2004 and this particular model since 2022, so I have lots of experience of this firm, product and their services. I think they have produced the best product, have the best on sale service and their staff are professional, efficient, friendly and all round excellent. Today, Dean proved yet again how excellent their service is. He was patient, helpful, gave great advice and solved a number of problems in no time at all. I would have no problem in recommending this firm - and Dean!
1. A duo of professional installers who did a 1st rate job.2. Arrived when they said they would.Put down carpet covers to avoid any soiling.3. Avoided any knocks and bumps by taking great care when they moved the appliances- taking the old one out and bringing in the new one.4. They came with all the necessary tools to do the job and left, having done a perfect job. Well done and full marks for Steve & Andrei.
The engineer Dean was on time, friendly and was able to diagnose our fault quickly. The repair of our dishwasher was very efficient and took approx 20 mins. However when we booked we didn’t have any indication of the call out fee or approx cost. In my opinion this should be apparent at the time of booking. This would then give the customer the choice of whether to continue.
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