fitkituk.com

4.5
4.5 Based on 362 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

362 Reviews

5 Star
86%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Xodai77
Prompt delivery

Prompt delivery, good communication and the item was exactly as described. I will absolutely use FitKit for later purchases!

5
Date of experience: Dec 03, 2021
Jack Z.
Exceptional customer service

5
Date of experience: Dec 03, 2021
Effie L.
Recently purchased 2 bar bell sets…

Recently purchased 2 bar bell sets (with plates) for friend and myself. Great service, goods delivered within 48 hrs and I was even contacted with advice re a better product for less money! Win-win.. safely packaged, arrived as promised and no issues.

5
Date of experience: Oct 19, 2021
rems3d
Recently purchased 2 bar bell sets…

Recently purchased 2 bar bell sets (with plates) for friend and myself. Great service, goods delivered within 48 hrs and I was even contacted with advice re a better product for less money! Win-win.. safely packaged, arrived as promised and no issues.

5
Date of experience: Oct 19, 2021
Jordie B.
Update letter before action sent to fitkit.uk. I have been informed by the court Clarke that I can c

I purchased a life cycle from this company back in 10/02/2021 at a cost of £7,200.An hour after their engineer assembled it I had To call them back out as they didn’t assemble the crank arm correctly.After a couple of weeks of use the bike failed to boot up ,reported to fit kit uk an engineer was booked to call via life fitness the visit failed as Engineer Could not fix the issue.So another attempt a couple of weeks later also failed as wrong part was ordered…..Life fitness agreed to replace the bike as they couldn’t address the fault.Not Two months after install of new bike it fails again with same problems.This company fitkit.uk refuses to reckonise the consumer act 1974.My bike as now had 5 repairs.if it failed again its small claims for sure!Purchase elsewhere if I were you.I requested a refund from fit kit uk as The bike is not fit for purpose,they informed me that they will not collect or refund the money…..I have been in contact with trading standards and I’m currently waiting for a mediation third party to try and help ,other wise I will be submitting a small claims against the company fit kit uk….Really poor attitude from this company that’s all they want is your hard earned money….Buyer beware…..

1
Date of experience: Sep 30, 2021
Joseph Turner
Update letter before action sent to fitkit.uk. I have been informed by the court Clarke that I can c

I purchased a life cycle from this company back in 10/02/2021 at a cost of £7,200.An hour after their engineer assembled it I had To call them back out as they didn’t assemble the crank arm correctly.After a couple of weeks of use the bike failed to boot up ,reported to fit kit uk an engineer was booked to call via life fitness the visit failed as Engineer Could not fix the issue.So another attempt a couple of weeks later also failed as wrong part was ordered…..Life fitness agreed to replace the bike as they couldn’t address the fault.Not Two months after install of new bike it fails again with same problems.This company fitkit.uk refuses to reckonise the consumer act 1974.My bike as now had 5 repairs.if it failed again its small claims for sure!Purchase elsewhere if I were you.I requested a refund from fit kit uk as The bike is not fit for purpose,they informed me that they will not collect or refund the money…..I have been in contact with trading standards and I’m currently waiting for a mediation third party to try and help ,other wise I will be submitting a small claims against the company fit kit uk….Really poor attitude from this company that’s all they want is your hard earned money….Buyer beware…..

1
Date of experience: Sep 30, 2021
guigyves88
Thanks FitKit! Good people!

I bought a pair of s/h Jordan dumbbells from fitkit, 8kg each. They looked well worn, but they are s/h! They were at a good price. They were packaged very securely. The delivery worked smoothly (unlike SportsDirect!). Thanks FitKit! Good people!

5
Date of experience: Jun 03, 2021
Barry Harris
Thanks FitKit! Good people!

I bought a pair of s/h Jordan dumbbells from fitkit, 8kg each. They looked well worn, but they are s/h! They were at a good price. They were packaged very securely. The delivery worked smoothly (unlike SportsDirect!). Thanks FitKit! Good people!

5
Date of experience: Jun 03, 2021
Albert Carter
Fantastic service

Fantastic service. I ordered at 2pm and received my goods 9am next day. Goods were well packed and prices competitive. I couldn't ask for better and would definitely recommend Fitkit.uk.

5
Date of experience: Apr 14, 2021
vincentlefebvre
Fantastic service

Fantastic service. I ordered at 2pm and received my goods 9am next day. Goods were well packed and prices competitive. I couldn't ask for better and would definitely recommend Fitkit.uk.

5
Date of experience: Apr 14, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More