Review Time
If I could give this product zero stars I would. I bought this as a gift for my boyfriend for Christmas, he ran about 3 kg of filament through it and the nozzle would not hold its temperature. I was told sorry for your luck. It's 30 days passed the purchase date. I would not recommend this company to anyone. Their customer service is crap. I would say don't buy from flash forge. Go somewhere else, buy something else. DO NOT WASTE YOUR MONEY...$350 for nothing...I am also contacting the BBB.
I was promised two free filaments with a purchase of a printer. I received the printer, and it is doing great—near perfect. I also ordered an LED Strip with it, but it was not sent to me. The website does not say anything about it being out of stock or not. I really would want my promised free filaments, and of course, the LED Strip I have paid for.I even have a picture that states that I will receive two free filaments with an order of Flashforge Adventurer 5M.UPDATE:Flashforge Support did help me out. They have sent me my LED strip and the two filaments that you get for free when you purchase a 3D printer, so well done.I give 4/5 stars only because this should not have happened. There should not be a need for a few emails to fix this.
I have a Ad5M pro that has been down for over a month. Be aware folks the 1 yr warranty only applies to them slinging parts at you. Takes over a week to get them from Houston and you get to dissemble this POS printer. I could not adjust my belt because one of the inserts on the motor mount was just spinning and the screw would not come out. So I got to complete dissemble my printer and restring the belts without a diagram. In the process trying to secure the ribbon cable to the LCD screen the lovk broke off. another week of waiting for parts then finally get the machine to boot and it home in the wrong direction. So unless you like to screw with a printer DON'T Buy FF. I spend more time fixing this POS then printing!
not very happy first ordered the printer on the 1st with a 2-4 day delivery with no email saying its been delayed i had to then ask for an update it finally arrived on the 11th way past the 2-4 delivery day i was the told i would receive some random filament as an goodwill gesture if i don't cancel and nothing turned up just the printer no extra filament i thought id go direct to the website rather than amazon because i though it would be a better service to order direct where i could have of had it delivered the same day so im not very happy with the service so far first time ordering flash forge products a well not a good first impression the printer is good but the rest poor 1/5 stars
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Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
