flashforge.com

3.2
3.2 Based on 93 reviews

Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions....

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Average Rating

3.2

/
5

93 Reviews

5 Star
53%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
42%

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Review Time

Chris
Above and beyond expectations….

My customer support agent “Rina” was absolutely the best in the industry. She made absolutely every solution to every issue I was having go super smooth. Even tho I was unable to cancel my order due to warehouse making an error I was able to get an excellent result nonetheless. Thank you again Rina for all the assistance and resolutions to my issues.

5
Date of experience: Aug 29, 2025
Thomas Clay
Fast response,Great customer service

5
Date of experience: Aug 28, 2025
Ernie Kyle
Couldn’t be more pleased

After being thoroughly satisfied with my 5M Pro, I opted to purchase an AD5X for multi color printing. Unfortunately, the unit couldn’t be set up, once delivered, due to an issue that prevented the bed from rising all the way up. The customer service was exceptional in setting up a return of my old unit and a shipment of a replacement unit. While the issue with the printer itself was a bit of a let down, I couldn’t be more pleased with how customer service, Rina in particular, was to deal with. Highly recommend.

5
Date of experience: Aug 22, 2025
Colin Wakefield
You made a little boy so happy.

My son saved all his pocket and birthday money and when he spotted the ad5x from Flashforge on sale he was so excited. I went to order and the discount code wouldn’t work so I contacted customer service. They were so helpful. Rina told me if I was happy to pay in full they would refund me the difference. I placed the order and by the next day I had the refund in my account and to my complete shock it was delivered in less then 24hrs. Wonderful service and a credit to the sales industry. You have made a 11year old so happy. When he came home from school and spotted it sitting on the table his face lit up like a Christmas tree.

5
Date of experience: Aug 22, 2025
Ken Stanley
Flashforge did a great job with quick…

Flashforge did a great job with quick responses and complete answers to all my questions. They also did what they said they would do, no sneaky marketing tricks.

5
Date of experience: Aug 21, 2025
Joy Bautista Esteban
Quick response and more than acceptable…

Quick response and more than acceptable solution. I sought a trade-in, but my industrial unit did not qualify, but they still provided an offer to purchase a new Flashforge.

5
Date of experience: Aug 19, 2025
Will
Goor equipment and better customer…

Goor equipment and better customer service

5
Date of experience: Aug 17, 2025
Beau Land
Excellent service (Customer Support)…

Excellent service (Customer Support) responding straight away, first ever 3D Printer and got the hang of using the matching right away, great machines and quality. Thank You! 🩵

5
Date of experience: Aug 17, 2025
Lesa Benjamin
Printer return program

Although our unwanted 3D printer was too big to ship out, Flashforge was kind enough to still allow us to receive the $100 discount code. We run a print farm with the Flashforge 5M and the AD5X. They are amazing little machines. And the customer service that we receive from Flashforge is always top notch.

5
Date of experience: Aug 16, 2025
Gilberto Turrubiartes
Had issues with shipping of the 3D…

Had issues with shipping of the 3D printer and it was resolved.

5
Date of experience: Aug 16, 2025

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Business Details

  • Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.

  • language https://www.flashforge.com

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