flightcentre.co.uk

4.9
4.9 Based on 902 reviews

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Average Rating

4.9

/
5

902 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Chris Baker
Tremendous customer service with Leena…

Tremendous customer service with Leena at Clapham Flight Centre office. We (wife and I) had booked flights at Flight Centre to Australia in June for travel this December. We experienced problems submitting our Australian visa requests, so visited FC Clapham and Leena was helpful, patient and efficient in assisting us in getting Visa requests submitted and now have approval.

5
Date of experience: Nov 10, 2025
Mike and Bev
Great communications and knowledgeable

Great communications - was always able to get hold of someone on the phone easily. Staff were very knowledgeable and friendly

5
Date of experience: Nov 10, 2025
Brenda Rudolf
Hannah Thorogood at Flight Centre

From the first I realised what a treasure I had found in Hannah Thorogood. She was extremely helpful, Knowledgeable and friendly. She went out of her way to find me a good deal and cared about what it was going to cost me and didn't mind how many questions I asked. I could not have asked for a better travel consultant -many many thanks Hannah

5
Date of experience: Nov 10, 2025
Invaluable

Scarlett's advice and expertise was invaluable. Her confidence in booking a tailor made holiday was a huge boost, she was quickly able to source the right information and provided heaps of tips along with added input from her colleagues.

5
Date of experience: Nov 09, 2025
Liz Ford
Australian trip

Julia was very helpful and patient and gave me good advice

5
Date of experience: Nov 07, 2025
Nicola Barton
Michelle and Rachel at the Horsham…

Michelle and Rachel at the Horsham branch have been superstars. We’ve had to move/cancel flights due to a medical emergency whilst in Australia and they have been kind and so knowledgeable and reassuring. This is clearly why you book through an agent! Do not hesitate to use these guys.

5
Date of experience: Nov 07, 2025
Judith Payne
Stacey was very professional answering…

Stacey was very professional answering all our questions clearly and concisely. A warm reception with a smile!Judith Payne

5
Date of experience: Nov 06, 2025
St Stephen's, South Godstone
Flight Centre are the best

I always use Flight Centre for long haul flights. My go to person is Becky Greaves. She goes above and beyond. She got me out of a huge hole earlier in the year when my flight was diverted and recently she has spent time and patience sorting out my flight requirements (never straight forward) for next year.

5
Date of experience: Nov 05, 2025
A clough
Flight Centre Horsham.

Have used Flight Centre Horsham on several occasions, always been highly accommodating, very knowledgeable, no pressure. Racheal also had personal experience of our latest pre destination choice. Which helped us in our final plans. Have also recommended them as I feel confident of them giving others a fab service.

5
Date of experience: Nov 05, 2025
Alan
Superb service

Once again, I have to say, just how meticulous Scarlett and the rest of the team are in ensuring that everything is right for our trip. Great service thank you

5
Date of experience: Nov 05, 2025

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