Review Time
Leanne McCleary took care of booking everything for me, for a recent work trip from Edinburgh to Kuala Lumpur, gave various different options to choose from which fitted my preferences, and all went smoothly at the booking stage. However, when it came to actually taking the flights, multiple things went wrong from the airline end, and they ended up offering an insulting re-booking (three days later, on a longer and more complicated route, with a reduced comfort level). We got on to Leanne, said "help, this is completely dreadful from the airline, I just want to go home". Within 2 hours of this phone call I was safely on my rebooked flight home, via a good route. Thanks again Leanne!!!
Gavin Sutton, our adviser, was friendly, knowledgeable, informative and patient and made all the arrangements meticulously. He was responsive to our needs and readily responded to enquiries later. Everything went smoothly and according to plan.
Scarlett Martin at the Horsham shop listened attentively to my needs, she planned my trip offering different options to reduce the cost. Scarlett considered the arrival times and suggested transfers and suitable hotel stays to get the best from my time in India. I highly recommend the Flight Centre and specifically the excellent service I received from Scarlett. Thank you!
Abi Wagstaff St.Albans Extremely helpful really went above and beyond for us on this holiday as it was very last minute would highly recommend using this company and especially Abbie ! everything went so smoothly and she even managed to book in our seats for us as we are struggling whilst abroad. Thank you ever so much much appreciated. Will definitely use you again and with 100% recommend using Abby.
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