flightsandtickets.co.uk

4.1
4.1 Based on 40 reviews

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Average Rating

4.1

/
5

40 Reviews

5 Star
71%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
21%

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Raquel Villanueva
This is my second review for this…

This is my second review for this company. This company is completely scamming people who are looking for cheap flights. First, I booked my flight and paid the deposit. I received an email confirmation stating my flight details and deposit (£70) including the deadline when to pay the remaining balance. When I called them to pay, the agent said the flight was already full and that the seat wasn't secured. How could that be when I have paid the deposit? He offered me another flight which I said I'm not taking the airline he was offering as I dont feel safe with it. Continued to offer me different airlines but operated by the same country which I declined and said I want a refund. Due to my bad experience I wrote a negative review on Trust pilot. They kept contacting me offering a refund of the deposit (£70) I paid. They sent an email stating they will the deposit I paid saying:We have received following notification regarding your refund request.Kindly find details as below and reply back with ‘Go Ahead’ Total Paid Amount:- 70 GBPRefund Into Card:- 7.0 GBPThey also sent me an email that the refund is on its way, they asked me to take my negative review but I said I want to see my refund first. I didn't notice the decimal point between 7 and 0. So this is my second review for dealing with this company. To my surprise, the money came to my account but it was only for £7.0 only instead of £70. This company is not dealing honestly with their customer. I will follow the what the other customer did who also wrote a negative review early this month. AVOID AT ALL COST!

1
Date of experience: Dec 15, 2025
juliana Ajala
I had a disappointing experience with…

I had a disappointing experience with this travel company. Full payment was not completed and tickets were never issued, yet I was later informed that a cancellation fee would still apply. When I queried this, communication became formal and unhelpful, and I did not feel the situation was handled fairly or transparently. I would strongly advise others to carefully review all terms and ensure ticket issuance and payment status are clearly confirmed before proceeding.

1
Date of experience: Oct 29, 2025
Alisha has great customer relations

Alisha has great customer relations, i wanted to book elsewhere, but her tenacity made me tell her to book me a ticket and she shopped around for a good one. well done girl.

5
Date of experience: Apr 24, 2024
Carole Wilson
Well done Alisha

You know, I have planned many trips before with various travel agents and I must say you are truly one of the best agent/agency. Very professional. I have had the pleasure to interact with Alisha. We thank you very much for all your work and dedication to make my bookings so easy and successful. Thanks Alisha.

5
Date of experience: Apr 14, 2024
Mike Wilson
ALEISHA SIMPLY THE BEST

Ever since I found flightsandtickets co.uk I have found their professionalism, honesty, great responses, great service and as good, and flexible prices as you will find.But the lady responsible was Alisha. She has been superb throughout. A TEN ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ SERVICE.Thank you.

5
Date of experience: Apr 09, 2024
PoTeletubbies
5* For Alisha Irtaza

I received my e-ticket and EMD Voucher through good services provided by Alisha Irtaza. It was great services provided by her.However, as far as the company is concerned, They are scammers; they will attract you with low fares, then they will say the price is gone.They take your deposit, afterwards, don't get back to you or answer the phone, until, supposedly all places on your selected flight have been sold. Then you have to pay much more to get a ticket or loose your deposit.I hope ATOL, ABTA or the OMBUDSMAN for the Travel industry can look into these scammers and put an end to these practices.

5
Date of experience: Mar 31, 2024
BeautifulDark17
I highly recommend Robert who was…

I highly recommend Robert who was extremely helpful arranging flights to Jamaica for me. He was absolutely brilliant in his service and went above and beyond to ensure a smooth and enjoyable travel experience. Robert was extremely helpful in assisting with luggage requirements, providing valuable information and guidance. His attention to detail and dedication to customer satisfaction were truly commendable. I m grateful for his expertise and would not hesitate to recommend him to anyone in need of travel assistance.

5
Date of experience: Mar 28, 2024
Clarissa Parker
Robert was helpful in finding me good…

Robert was helpful in finding me good deal for my family and this is the second time he has done this for me I will recommend him to my friends and anyone who wants to find a good and affordable tickets.

5
Date of experience: Mar 28, 2024
Noelle Sund
Robin is amazing

Robin was great help, he got me a good ticket at a good deal and even got me travel miles

5
Date of experience: Mar 28, 2024
ItsConito_PvP55
Anna was very accommodating and helpful…

Anna was very accommodating and helpful in sorting out and booking my flights. I would definitely recommend.

5
Date of experience: Mar 28, 2024

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