fractionservers.com

4.2
4.2 Based on 5 reviews

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Average Rating

4.2

/
5

5 Reviews

5 Star
67%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Brad_Lyx18
Disappointing quality and long wait time!

I purchased a paper towel holder, but it was poorly constructed. The service refunded me $8 for the inconvenience, but I had spent over $30. My main issue was the subpar quality, which did not justify the price. They claimed the description matched my order, which is true; it was indeed a paper towel holder. However, it was extremely disappointing! I strongly advise against buying from them! Additionally, it took two months for the item to arrive!

1
Date of experience: Dec 23, 2025
Avoid the paper towel holder

I purchased the paper towel holder, and it was poorly constructed. The company refunded me $8 for my trouble, but I had originally paid over $30. My main issue was the quality, which did not match the price. They stated the description matched what I ordered – true, it is indeed a paper towel holder. However, it was of very poor quality! I strongly advise against buying from them! Additionally, it took two months for it to arrive!

1
Date of experience: Dec 20, 2025
WP46
Exceptional service from the team

The entire team at the service provider is dedicated to delivering outstanding products and service. I've tried nearly all their competitors over the years for variety, but this provider consistently ranks at the top in every aspect. The new data center is impressive, well-designed, and equipped with everything needed. It maintains a cool environment, has excellent power redundancy, and everything is brand new! They also have a presence in a major city for dedicated servers, which is a great option for low latency. The staff are helpful, knowledgeable, and genuinely care about providing the necessary support in critical situations. They strive for prompt resolutions, whether the issue was self-created or discovered. The team feels more like a family than a typical corporate entity. I can't think of many ways they could improve, and as long as they maintain their current business model and service, I plan to remain a customer.

5
Date of experience: Jan 02, 2025
Cuthbert H.
Outstanding experience

I've been with the service provider for a few months, and I felt it was time to share my experience. The quality and value of the service have been excellent. Ordering a server from their stock offers was easy and quick. I received a response within minutes, and installation began promptly after payment. The server has been incredibly reliable with no downtime. The support team has been quick to address any questions, especially thanks to a representative for assistance with networking issues. As someone needing specific networking services, I was pleased to find my ISP is a peer. Overall, it's been an excellent experience, and I have no complaints. I look forward to being a customer for a long time.

5
Date of experience: Sep 28, 2022
Claude Cook
Exceptional customer service

The customer service has been wonderful, with responses even on weekends. I'm eager to see how stable the services will be once we set up our first server. So far, the sales team has been very polite and patient with all my requests!

5
Date of experience: Feb 26, 2022
Whitney Rogers
Incredible service at a great price

Having worked with various server providers over the years, none have matched the support and quality of service at such an incredible price as this provider. I'm utilizing their location in a major city, and the connectivity is outstanding, consistently providing a solid 10Gbps connection with low latency. I am already on my second server with them and plan to acquire more in the future! I highly recommend this service to anyone seeking servers in the region.

5
Date of experience: Nov 22, 2021

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