fruugo.ae

3
3 Based on 201 reviews

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs....

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Average Rating

3

/
5

201 Reviews

5 Star
41%
4 Star
10%
3 Star
0%
2 Star
1%
1 Star
47%

Filtered Reviews

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Review Time

Alisha Parker
Its a scam

Its a scam, do not order from them , I didn’t receive my order and they are not responding to my emails.

1
Date of experience: Dec 22, 2023
Wilhelm R.
Scam Fruugo Site

I have not received my order! And what’s worst was the tracking information’s absence!!!Ordered last November 29,2023, delivery expected date is today December 19,2023… Tracking information was provided for only three (3) days! After December 3, 2023 the tracking information stopped appearing, the help center only says that the delivery date has not passed yet so there will be no update! What??? Just bcoz the delivery date hasn’t passed they won’t give you any update or ur order’s whereabouts? Nothing to do but patiently wait for the delivery date to come while worrying in 2 weeks if the order has been lost during the transit!Delivery date came! No package ever arrived!If you don’t wanna loose money! Never trust this Fruugo site!!!

1
Date of experience: Dec 19, 2023
Rafael Barber
Good service I am very impressed

5
Date of experience: Dec 18, 2023
Alexandra P.
SCAM…..

SCAM…..Still haven’t received my order, no way to contact customer service and the online ‘track my order’ has a constant error message so no way to track. Please do not order from this websiteEDIT: I received an email, I have followed up with 3 more emails. Still no reply, no refund and no sign of my order. DO NOT ORDER

1
Date of experience: Dec 09, 2023
Rosemary Morris
Like throwing money in the garbage

Like throwing money in the garbage. After ordering they provide a fake tracking number. Then after few days an email says tracking number has changed. New tracking number also fake. Again 3 days later another fake tracking number. No sign of my Item which I ordered a month ago and supposed to be delivered one week ago. First and last time to order from these cheaters

1
Date of experience: Dec 08, 2023
Ordered two items and none of the…

Ordered two items and none of the arrived. One was a Christmas present for my daughter which was ment to arrive between the 15th-22nd of December so she was very disappointed. Still waiting for a refund almost 3 weeks later. Will definitely not be ordering again.

1
Date of experience: Dec 04, 2023
TheoScholer
Quick delivery and good quality as…

Quick delivery and good quality as described

5
Date of experience: Dec 04, 2023
Jolie Carter
I ordered over a month ago but i never…

I ordered over a month ago but i never received my order and when i complained, they said they will look into it which never happened. Not a trustworthy online market place. I would definitely advise to avoid shopping there.

1
Date of experience: Nov 17, 2023
Colman T.
don't order from fruugo ever

don't order from fruugo.. I cancelled the order just after it was done and they sent an email that they will refund the money but they never did..

1
Date of experience: Oct 30, 2023
Winifred Baker
Bad service, bad after sales service, fake help desk

Bad service , bad after sale service, bad to communicate with them and there is no actual help desk just fake

1
Date of experience: Sep 08, 2023

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Business Details

  • Fruugo is a global marketplace that makes cross border shopping easy!

    At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.

    We have millions of products available from hundreds of retailers all over the world.

    Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.

    We're continuously expanding the products available to customers and hope you find what you’re looking for!See more

  • language https://www.fruugo.ae

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