Review Time
Ellie she is the one who contact me at 28th may after my reply to her she didn't reply me. i asked her for my money but still didn't get any reply. please don't buy anything from this site this is totally fraud.i need my money back send me please
"At first, I had a frustrating experience with my order not arriving. However, after reaching out directly through customer service, I received exceptional assistance through Matthew H (Fruugo.com). The items I ordered unfortunately got lost, but I am pleased to say that Fruugo promptly issued a full refund, demonstrating their commitment to customer satisfaction. I would like to commend them for their efforts in resolving my issue promptly and professionally."Suggestion for Improvement:"I suggest that Fruugo improve accessibility to their customer service contact details on their website. Clear and easily accessible contact information would greatly enhance customer confidence and make it easier to resolve issues.And I also want to commend Trustpilot for their assistance in resolving this issue.
Product provided is a scam! What mentioned in the product information is iphone 13 pro with magsafe compatibility. However, what I received is a cheap case and worst case, not a magsafe compatible! I paid for almost 35USD for it but judging from what I received, this can be bought for less than 5USD! I tried to raise concerns to the retailer and also to fruugo customer service, they left me hanging! No response from them! I will never trust fruugo again!
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We have millions of products available from hundreds of retailers all over the world.
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