fruugo.ae

3
3 Based on 201 reviews

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3

/
5

201 Reviews

5 Star
41%
4 Star
10%
3 Star
0%
2 Star
1%
1 Star
47%

Filtered Reviews

Filter Reviews

Review Time

Robert Carter
Great service and savings but part compatibility needs to be updated.

Delivery was within the time stated and all import duties were taken care of by Fruugo. The part ordered for my Jeep was a direct fit, even though the description never mentioned that the vacuum pump was compatible with a Wrangler JK. That is why I only gave 4 stars. Better description of the item is required. It is a mystery how Google search directed me to this part without there being any indication of compatibility other than the pictures. Very happy with the service and saved a fortune over paying the main dealer $1,200 for the OEM part.

4
Date of experience: Apr 21, 2025
Product meeting the required…

Product meeting the required expectations

5
Date of experience: Mar 25, 2025
Charly F.
regretting to place an order at fruugo.

I placed order on 24 March and today is 11th April. didn't get my order and not an option to cancel or complaint. it is worst ever experience. never ever buy anything from them or u will regret it

1
Date of experience: Mar 24, 2025
Walt Clark
Don’t order from this website, horrible return policy.

Don’t order from this website. The products received were all fake. They take zero responsibility and for a return they expect you to ship the product to the retailer at your own cost by registered mail and only if the retailer accepts the return only then they may consider refunding your money. Thank god my order was less than $30. The retailer knows that the customer won’t bother to go thru all the headache of returning a package and if the customer did bother to go to the post office to do a return they can always claim they never received the return. Welcome to Chinese scams. And welcome to a horrible e-commerce website called Fruugo.ae. I miss Amazon. They pickup any returned package, at Amazon cost, and the refund happens within hours. That’s good customer experience. Not this rubbish.

1
Date of experience: Mar 20, 2025
ES97
I wouldn't recommend

My was supposed to arrive on march 11th but I still haven't received it. I got an email on 3rd of march saying my order was shipped but when I open the tracking link it says the order is in pre-shiment stage. There is also no way of contacting them. I tried contacting the supplier but that wasn't that much of a help too.

1
Date of experience: Mar 19, 2025
Tod Brown
This company is a scam

This company is a scam! I ordered a girls spider man outfit and on the website it says delivered ! I called imile delivery service and they keep repeating that it has been delivered.DO NOT ORDER FROM THIS WEBSITE. I feel so sad about it as my daughter was looking. Forward to it. :(

1
Date of experience: Jan 27, 2025
Holbrook W.
Absolutely horrible experience

Absolutely horrible experience. You should avoid this site at any cost. For 1 month I'm waiting for my delivery, sent numerous emails and complaints and never received reply not from the site not from the seller. AVOID!

1
Date of experience: Jan 23, 2025
Corina Ross
I'm very disappointed l ordered an…

I'm very disappointed l ordered an ultrasonic fish inverter on 15 Dec and only got a message saying your order was delivered on 29 Dec but l never got any delivery, lm trying to reach the help center but l can't mmmmmm this is a scam

1
Date of experience: Dec 29, 2024
Yvette Morris
Don't trust this site!

Don't trust this site!Ordered and paid for an item, then received an email to say ‘I requested a cancellation’ which is not true!Rather stay with trusted sites to order from!Unable to reach customer service!Fruugo can not be trusted!

1
Date of experience: Dec 14, 2024
Duke Baker
Fruugo is a fraud!

Fruugo is a fraud! Do not buy anything from this website. I purchased a product from them once, the money was taken from my account, days later I received a message saying the item is ‘out of stock’ and whether I wanted to replace it with something else. When I said ‘no’ and I requested for a refund, the communication stopped from their side and all the previous messages were deleted by Fruugo.So, just a word of warning, do not fall into the trap.

1
Date of experience: Dec 06, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Fruugo is a global marketplace that makes cross border shopping easy!

    At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.

    We have millions of products available from hundreds of retailers all over the world.

    Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.

    We're continuously expanding the products available to customers and hope you find what you’re looking for!See more

  • language https://www.fruugo.ae

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More