Review Time
There is no tracking for the orders, and the shipping date of my order was 23/10 but until now i didn’t receive any delivery details. The customer service is bad and i cannot reach them easily ! , no one replies when i send enquiry letter through the website or the email
The enquiry number is 4113513 My refund is still not showing in my bank account.I cancelled my order before the retailer confirmed it, so I should be fully refunded.Kindly get back to me with the update on my refund. Thank you.UPDATEI just received my refund. Thank you Evie for assisting me every step of the way.For those who have been facing issues with fruugo I believe you need to communicate your issues clearly and that will help them solve your issues more promptly.
This is the first time I shopped on Fruugo and my experience has been pretty good. While it took time for them to deliver, they abided by the timeline committed during the purchase. They also kept me updated on the status of the shipment in the interim. The product they delivered was also of good quality.
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