fubo.tv

3.2
3.2 Based on 993 reviews

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Average Rating

3.2

/
5

993 Reviews

5 Star
49%
4 Star
5%
3 Star
4%
2 Star
7%
1 Star
36%

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Celia Regina Maluf
Kindness with expertise. What a great combo!

The agent truly helped with my two issues.One of the reasons I moved to Fubo from Youtube.tv was the horrid lack of customer service. I have been a Fubo subscriber for many years and I have been disappointed only once. Tonight I was greatly helped with professionalism and kindness, which make a perfect combination! Customer service is an art. Thank you for taking pride of doing it right.

5
Date of experience: Nov 14, 2025
Kristy Howell
I called to change my email

I called to change my email. He made it so easy. I explained that I don’t get my local channels due to my IP address and he said it was easy to change. Now understand I tried to fix this with Fubo awhile ago and got nowhere. I went in circles with Verizon and Fubo. Your tech had it changed with in minutes. I think his name was Dani. But I am not sure. This guy needs a raise. I’m so grateful for the resolutions. He was very patient and clear about everything

5
Date of experience: Nov 13, 2025
Jocelyn Sebastian
Customer service was excellent!’

5
Date of experience: Nov 12, 2025
finopple
Beware of Deceptive advertising

Deceptive advertising. Advertising one price, charging another and not honoring introductory offer. Poor customer service,

1
Date of experience: Nov 11, 2025
Margaret Solomon
POOR CUSTOMER SEVICE

It took me from 11:00 AM to 7:00 PM to resolve my issue. I called FUBO in September and asked that my billing date be changed to a later date during the month. I was assured it was done. Well, the auto payment was taken out yesterday instead of the 25th of November. I called yesterday to correct the issue and received an AI ( so irritating when I call to speak to a REAL human), and then I was left on hold for a long time. I was offered a callback (and yes, I went through all the prompts!) I never received a call back. I finally got Corey at almost 7:00 PM

1
Date of experience: Nov 10, 2025
Unhappy
They seriously need to upgrade their…

They seriously need to upgrade their VOD systems. Constant crashing makes the network totally unusable at times.

2
Date of experience: Nov 10, 2025
Deanna Barrett
Nicholas fixed all my problems and my…

Nicholas fixed all my problems and my account.

5
Date of experience: Nov 10, 2025
Jack
Variety of programming is good.

Variety of programming is good.One helpful improvement would be to enable frame-by-frame viewing of a program when using the forward or reverse function (I recently switched over from YouTube TV and that feature was available there when using the forward/reverse function to search for a particular segment of the show of interest).

3
Date of experience: Nov 09, 2025
Agent corrected my problem in a nice…

Agent corrected my problem in a nice and professional manner. FUBO fan now!!!!I was having trouble getting my local channels and she resolved it in less that 10 minutes. Excellent job. Thanks so much!

5
Date of experience: Nov 09, 2025
Gary Aucoin
FUBO has great customer service

The service personnel I talked to was very cordial and quickly walked me through the steps necessary to fix my issue. Very knowledgeable and professional

5
Date of experience: Nov 09, 2025

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