Name: fusion5store.com
Telephone: 000000000
Rating: 4.3

Randolph Lewis Guest

I mistakenly got something on my order…

I mistakenly got something on my order that I didn't need. I emailed you and you were able to remove it before it shipped. Saving me from requesting a return, packaging and shipping back the item.

Date of experience: May 03, 2025

Jacinta Guest

10 months ago

A great laptop for the price.

A great laptop for the price. It's fast and the resolution is top quality. An ideal tool for a tutor.

Date of experience: Apr 29, 2025

ZaLaxGaming13 Guest

10 months ago

Not a good idea to purchase goods from…

Not a good idea to purchase goods from this company more hassle than its worth, sent my tablet for repair , had it sent back with the same issue , can't be bothered with it. Obviously won't be buying anything more from them to save disappointment, they don't even check the fault has been fixed before dispatching very odd. Thank you for your reply also for replacing the lcd screen , unfortunately replacing the screen has not fixed the issue.You must check the fault has been resolved before you send the tablet back. I will send you video via email showing you the issue please be aware it's only when the screen is black , pixellation is distorted , so obviously it will appear on the start on screen........you definitely have not checked this I'm absolutely certain. I had the problem independently analysed, The faulty screen is called burn in , unfortunately when I sent it back the screen was not replaced as stated there was no protective cover on the screen and still had the burn in where it was before I am deeply saddened by this unscrupulous company a real shame , but a lesson learnt Do not make the same mistake

Date of experience: Apr 17, 2025

Raife P. Guest

10 months ago

Excellent Product

Excellent Product, great for the price, I have found it extremely useful both at home and away.

Date of experience: Apr 16, 2025

ES72 Guest

11 months ago

Tech fine. However; Questionable Quality.

Purchased a 10.1" FWIN232 PLUS Tablet PC in Jan 2025 from Fusion5 Amazon store. In tandem I also purchased a compatible docking tablet direct from Fusion5 website. Upon being pushed for a positive Amazon review and while registering for 12 months Warranty, x1 of the FREE gifts offered was a docking keyboard. The Docking keyboard is priced at £44.99 on their www. Think I was hoodwinked there! Additionally, after 3 months ownership I've noticed when Tablet/docking keyboard are coupled/closed friction has caused the keyboard keys to begin scratching the surface of the display. To be honest, the quality of the keyboard is not the best and is unforgiving. Certainly not worth £44.99. As mentioned above, I have a registered warranty. But!, Do I think Fusion5 will entertain it!! My experience says no.Over to you Fusion 5.

Date of experience: Apr 08, 2025

Narcissa Guest

11 months ago

Problem with new tablet - excellent customer service

Bought a tablet a few weeks ago. Did have technical problems with it but your customer service people were excellent - thank you Tina, Geoff & Sam. Replacement machine working fine.

Date of experience: Apr 07, 2025

Lorna Cooper Guest

11 months ago

Excellent product works as described.

The delivery perfectThe packaging perfectThe installation instructions perfectThe product itself function perfectly and as describedFusion5 Support Team is excellent.Thank you Fusion5...!

Date of experience: Apr 06, 2025

Frankie W. Guest

11 months ago

The fact that you are emailed back to…

The fact that you are emailed back to remind you of something and you are answered promptlyAAAAAAAA*******

Date of experience: Apr 03, 2025

Josephine Turner Guest

11 months ago

Fantastic support and prompt…

Fantastic support and prompt replacement of faulty charger. A pleasure to deal with.

Date of experience: Apr 03, 2025

Alfred Anderson Guest

11 months ago

Nice little tablet but keyboard is…

Nice little tablet but keyboard is flimsy and cheap. Tablet does not stay upright very well and keyboard easily disconnects from tablet. Battery life is mediocre but acceptable.