gemstoneking.com

4.6
4.6 Based on 160 reviews

Gem Stone King is a leading online jewelry company. With a family legacy exceeding a century in the diamond industry, we offer fine jewelry directly to consumers. Sourcing gems directly allows us to maintain high quality while offering competitive prices....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

160 Reviews

5 Star
81%
4 Star
11%
3 Star
3%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Judith Crofoot
First purchase from Gem Stone…

First purchase from Gem Stone King...Received my pendant which was exactly as shown on web-site. I am in my late 80's and I was thrilled to see the remarkable workmanship - including the engraving.Thank you for the prompt delivery too.

5
Date of experience: Nov 01, 2025
Great company

I frequently purchase from this company on Amazon and am pleased with my purchases 99.99% of the time. I appreciate the fast shipping; I love not having to wait weeks for my lab-grown diamonds. The return process is also easy, with no questions asked if you’re not satisfied, which I really like. However, I believe there are three areas for improvement. First, the band could be a bit heavier. It feels very lightweight and paper-thin, which makes it seem too delicate and fragile. Second, when you buy a lab-grown diamond, whether small or large, I would like it to come with a IGI certificate and stone ID # too. Lastly, the engagement ring heads sit too high. This is particularly noticeable with a 3 or 4-carat stone, making it look oversized and fake. A low-profile, seamless setting would be much more elegant. It wouldn’t catch on everything, and you wouldn’t have to worry about chipping, cracking, or damaging the ring in any way. A low-profile setting is stunning, especially for larger stones, anywhere from 2 to 4 carats. I hope they make these changes, as a halo setting should look seamless. The gap created by having the stone sit so high is just not appealing; an elegant and safer design is definitely preferable.

5
Date of experience: May 27, 2025
Ivan Novak
Stunning jewelry and very fast delivery

5
Date of experience: May 02, 2025
Coloman Hughes
Very pleased with the necklace!

There was a little hiccup with shipping but the company ensured that they corrected this, and eventually sent the package by expedited FedEx mail. Great customer service and the silver necklace was exactly as pictured. Very pleased with both the service and the product.

5
Date of experience: Dec 13, 2024
You don't know what you are actually buying

2 years ago I bought an 18k rose gold plated heart necklace which has since turned black (I discovered this when I went to wear it for my anniversary). I clean my jewelry after every wearing and keep it stored in an air tight container. Real rose gold doesn't contain any kind of metal that tarnishes. This company fraudulently misrepresents the quality of its jewelry.

2
Date of experience: Jun 15, 2023
Preston Cooper
A TRULY REPUTABLE COMPANY

As I indicated to a Gem Stone King representative, it’s refreshing and nice to deal with a reputable company, and in my opinion, Gem Stone King is definitely one. Recently I purchased two semi precious stones for some custom earrings, but although they were exactly as advertised and beautiful, I decided that they didn’t match some other already worn jewelry by my girlfriend and returned them. Gem Stone King accepted the return without issue and refunded my purchase price less a very reasonable restocking/shipping fee. Undoubtedly Gem Stone King is a reputable company and I highly recommend them as a source for your jewelry product needs.

5
Date of experience: Dec 15, 2022
Seth Ellis
Love it.

Love it.That was awesome

5
Date of experience: Dec 15, 2022
Serge Stevens
Items looked like their website and I…

Items looked like their website and I received my order quickly.

5
Date of experience: Dec 08, 2022
DanieS1173
This company is fraudulent- undeclared treatments!

This company is fraudulent. Thank god I have some gemology training. No treatments were declared for the necklace we bought. Under the microscope it was clear that the sapphire had been heated and is heavily fractured, the "ruby" is that lead glass filled junk and still looks heavily fractured with poor clarity. Facet junctions on the gems look like someone has owned these stones for 30 years, they are heavily chipped. Will be contacting for full refund. Buyer BEWARE. This is illegal behavior and completely unethical.

1
Date of experience: Dec 08, 2022
DeskuGames
Order came quickly and was as advertised

5
Date of experience: Dec 02, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Gem Stone King is a leading online jewelry company. With a family legacy exceeding a century in the diamond industry, we offer fine jewelry directly to consumers. Sourcing gems directly allows us to maintain high quality while offering competitive prices.

    Our collection includes rings, earrings, bracelets, and pendants with diamonds and semi-precious stones. Everything we sell is of the highest quality and every piece is brand new and mainly manufactured in the United States.See more

  • email support@gemstoneking.com
  • call +18777065333
  • language https://gemstoneking.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More