general-services.co.uk

1.1
1.1 Based on 40 reviews

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Average Rating

1.1

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5

40 Reviews

5 Star
2%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
98%

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Omer Volante
Romanian hustlers. Do NOT use this company. Massive rip- off scamming f****ers. We should be out hel

Romanian hustlers. Do NOT use this company. Massive rip- off scamming f****ers. We should be out helping each other and the community, these lot have come here to milk the system. Fukkouttahere gypsys

1
Date of experience: Mar 02, 2026
stephen boyle
Shit company overcharged by£££££

1
Date of experience: Mar 01, 2026
Simon Alcock
£300 for a £30 part. Ten minutes work.

Charged my mother in law £315 to replace a front door lock barrel. £30 lock barrel, ten minutes work.Cowboys

1
Date of experience: Feb 27, 2026
David Potter
Exploitation of clients

I had a lock repair carried out to a French door by this company on the 26 February .Simply the key was stuck in the barrel and required a new barrelI'm in my 80s and have terminal cancer and wasn't well on the dayWhat should have cost £200 max was billed at over £1000Disgusting exploitation of a vulnerable client.Do not use this companyFor company reference the invoice no is 19819

1
Date of experience: Feb 26, 2026
Richard Meads
Rip off merchants......just like all…

Rip off merchants......just like all the other reviews have said

1
Date of experience: Feb 25, 2026
Will Hartland
Do not use General Services LTD

Hello,I requested a change of locks and was quoted on the phone that it would be a £50 call and around £20/£30 o change the locks based on the infromaiton I gave. Unfortunately when the fitter turned up (1 hour 30 minutes after they said he would). He initially quoted me £167 for the locks, plus the £50 call out, plus VAT. I almost had to haggle him down to the total quote being £188.40. Even then I felt pressured into it as I would of had to pay the call out fee regardless. Extremeley poor.

1
Date of experience: Feb 25, 2026
Ignatius Rodrigues
They are rip offs

They are rip offs. Please do not take their services. I was quoted £49 over the phone as I had explained the issue as it was only to remove the slipped screw. The technician came over & finished the job in just less than 5 minutes only to charge me £165.i would not recommend them to anyone. Please read the reviews. They do not even deserve 1 star.

1
Date of experience: Feb 25, 2026
Stuart Taylor
Highly recommended!

Madalin did a great job replacing a lock in my external door. It was a complicated job, but he clearly knew what he was doing and explained everything very well. We agreed the price before he started work. He was friendly and efficient and a pleasure to deal with.

5
Date of experience: Feb 25, 2026
Ms Taylor
Had I known this was the company that…

Had I known this was the company that would appear I could have checked them out. However, the website I contacted was for an emergency locksmith with no mention of General Services Ltd. They came in an unmarked car which should have raised my suspicions, but it was an emergency and they had arrived! I am currently waiting for them to return to complete the job started yesterday. It is 14.50 and I was promised they would be back by 12.00. My calls are going voicemail! I have paid half the quoted amount, but believe the job was overpriced to start with. Please avoid.PS. The locksmith eventually arrived. The car did have minimal information on the rear, something I could not see yesterday. He was polite and apologised. However, I still feel he, and I, were let down by very poor customer service.

1
Date of experience: Feb 25, 2026
A complete rip off

A complete rip off. £185 just to drill a hole in a lock which took 5 minutes. Unacceptable. Shame on you

1
Date of experience: Feb 23, 2026

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