Name: getpenfold.com
Telephone: 02080035908
Rating: 4.7

Steven O'Neil Guest

Wish I knew about it earlier!

Penfold has made it incredibly easy to combine all my old pension pots in to one and I’ve seen good growth since joining. I was recommended by my dad and we’re both incredibly happy with the product and service.

Date of experience: Oct 30, 2025

Viet Guest

5 months ago

Terrible transfer-out experience

I was with Penfold for over a year, the website application is fairly intuitive but eventually decided to transfer out.The transfer experience was very bad. I made my transfer out application in late October 2025 and it didn't complete until late February 2026. After hearing nothing for over a month, I contacted them in early-mid December to ask on the status. They told me they required me to fill out an additional form because I was transferring to AJ Bell Dodl who apparently needed further checks because they weren't someone they transferred to frequently. I was pretty surprised considering how big AJ Bell are. The delay wasn't on AJ Bell Dodl's side.So instead of proactively asking me to fill out the forms, I had to chase up on them myself which was disappointing. After filling out additional forms, they went silent again and I had to chase up several more times just to get the transfer out completed.4 months to transfer out a pension is crazy considering it wasn't in-specie and simply required them to sell funds on their side and transfer cash across.

Date of experience: Oct 26, 2025

customer Guest

5 months ago

Safe pension good plans to choose

Date of experience: Oct 24, 2025

anthony matovu Guest

6 months ago

THE company use deception and…

THE company use deception and conmanship advertising fake service and then take customers money without providing services to people and claim no refunds