getpenfold.com

4.7
4.7 Based on 200 reviews

...

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Average Rating

4.7

/
5

200 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Keith Poyser
Good customer support by phone

Great, helpful, resolved, easy to explain issue and felt understood.

5
Date of experience: Nov 21, 2025
Paul
Very useful App

Transferring an old pension to Penfold, unfortunately didn’t go smoothly initially, found out transferred funds were returned to the original company, took over a month to correct, hence the four stars, but with communication via the Penfold App it got sorted.Very happy with the App, it is a useful tool.

4
Date of experience: Nov 20, 2025
Mr Darren
Seems fine and my money's gone up.

Seems fine and my money's gone up.

5
Date of experience: Nov 19, 2025
They were SO quick and so helpful.

They were SO quick and so helpful.

5
Date of experience: Nov 19, 2025
Matt Stratton
Unlike other companies

Unlike other companies, this one quickly paid the referral bonus.

5
Date of experience: Nov 19, 2025
Jacqueline Marshall
Penfold kept me informed and helped…

Penfold kept me informed and helped with transferring my pension special mention to Rose and Gertrude 😊

5
Date of experience: Nov 18, 2025
Paul
Very knowledgeable in there area

Very knowledgeable in there area , the app is easy to use , keep you updated on how your funds are doing , and what is best for you .

4
Date of experience: Nov 18, 2025
Paul O'Neill
Easy to understand

Easy to understand, and to talk to on the phone, good app .

4
Date of experience: Nov 17, 2025
customer Henry
Up to information

Keeping you informed about what is going on

5
Date of experience: Nov 15, 2025
Dawn Mann
Easy to navigate app with plenty of…

Easy to navigate app with plenty of guidance. Straight forward to set up and use.

4
Date of experience: Nov 10, 2025

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